I Accidentally Damaged My Mom’s Phone—Please Help Me Avoid Her Wrath

Title: How to Troubleshoot Mobile Network Settings: A Personal Experience

Have you ever found yourself in a technological mishap that could potentially lead to a family crisis? That was my experience recently when I accidentally altered my mother’s phone settings, which left her unable to make calls. Here’s how it happened, along with the steps I took to rectify the situation.

While experimenting with my mum’s phone, I entered the code ##4636## in the phone app to access the network settings. Unbeknownst to me, this changed her network configuration from the standard 2G/3G/4G options to a setting that only allowed 4G (LTE). Unfortunately, this made the phone incapable of making calls, a detail I overlooked before making the change.

Realizing the impact of my actions, I quickly reverted the setting back to the 4G/3G option, hoping to solve the problem. However, I soon discovered that every time the phone was restarted, it would revert back to the 4G (LTE only) setting. This would cause the device to hang—essentially the screen would turn black while remaining at maximum brightness—leaving my mum without the ability to make calls once again.

Panic set in as I knew this wouldn’t end well if I couldn’t fix the issue, so I turned to Reddit for assistance. I sought advice on whether there was a permanent solution to restore the call functionality without switching back to the problematic setting every time the phone hung.

The community on Reddit was incredibly supportive, and I received numerous helpful suggestions. Through trial and error, I eventually found a solution that resolved the issue, restoring my mum’s ability to make calls without further complications.

In sharing my story, I hope to highlight the importance of being cautious when adjusting mobile settings. Technology can be a bit unpredictable, and one small mistake can lead to an alarming predicament. If you find yourself in a similar situation, don’t hesitate to reach out to online communities for guidance—they can be a great resource for troubleshooting technical issues.

Remember, even though my first-ever silver award on Reddit was for a plea for help, it became a valuable lesson in technology management!

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