I accidentally installed an incorrect driver on my mouse and now it’s not showing up

Troubleshooting USB Bluetooth Mouse Connectivity Issues Caused by Incorrect Driver Installation

Experiencing hardware connectivity problems can be frustrating, especially when they stem from driver conflicts or incorrect installations. If you’ve recently installed the wrong driver for your Logitech M185 wireless mouse and are now unable to get it to work, you’re not alone. This article offers a comprehensive guide to resolving such issues effectively.

Understanding the Issue

The Logitech M185 is a popular wireless mouse that connects via Bluetooth or a USB receiver. When an incompatible or incorrect driver is installed, Windows may fail to recognize the device properly. Typical symptoms include the device not appearing in the device list, administrative notices about driver errors, or the device being unresponsive after installation attempts.

Common Troubleshooting Steps

1. Attempt Driver Rollback

Windows often allows users to revert to a previous driver version if the latest installation causes issues. To do this:

Open Device Manager (Right-click on Start Menu > Device Manager).
Locate the problematic device, which might appear under “Bluetooth” or “Mice and other pointing devices.”
Right-click the device and select Properties.
Navigate to the Driver tab and click Roll Back Driver.

Note: If the option is disabled or unavailable, this indicates Windows has no prior driver version stored or the rollback was unsuccessful.

2. Uninstall and Reinstall the Device

If rollback isn’t possible:

In Device Manager, right-click the affected device and select Uninstall device.
Confirm any prompts, and disconnect the mouse.
Restart your computer to ensure Windows fully removes the previous driver.
Reconnect the mouse and allow Windows to attempt automatic driver reinstallation.

3. Use Windows Update to Find Drivers

Sometimes, Windows Update can identify and install the correct drivers automatically:

Go to Settings > Update & Security > Windows Update.
Click Check for updates.
Allow the system to search and install any recommended updates or drivers related to your device.

4. Install Official Drivers from Logitech

Visit the Logitech support website to download the latest driver or software for the M185 mouse. Ensure you select the correct model and follow installation instructions carefully.