I bought the Aula Win60 He and none of the keys work the ps5 detects it but none of the keys works I have been stuck for 3 hours trying to figure it out someone please help

Troubleshooting Keyboard Compatibility Issues with the Aula Win60 HE on PS5: A User’s Experience and Solutions

If you’ve recently purchased the Aula Win60 HE keyboard and are encountering problems with it functioning correctly on your PlayStation 5, you are not alone. Many users have reported scenarios where the console recognizes the device, yet the keyboard fails to register any keystrokes, making gameplay or navigation challenging. This article aims to provide a comprehensive overview of this common issue, share practical troubleshooting strategies, and suggest potential solutions to help you get your keyboard working seamlessly with your PS5.

Understanding the Issue

The Aula Win60 HE keyboard is a popular mechanical keyboard known for its durability and aesthetic appeal, including customizable RGB lighting. However, users have noted that when connecting the keyboard to the PS5, the console detects the device—meaning it recognizes the hardware is plugged in—but none of the keys respond during use. In some cases, only the RGB lighting responds, while input is entirely unregistered. This can be frustrating, especially if you’ve spent time troubleshooting for hours without success.

Common Troubleshooting Steps

1. Verify Compatibility and Connection Method
   Ensure that the keyboard is connected via a compatible port, such as a USB 2.0 or 3.0 port, and that the connection is secure. Some keyboards may have compatibility issues with certain consoles, so consult the manufacturer’s specifications to confirm PS5 compatibility.

2. Test on Other Devices
   To determine if the issue lies with the keyboard or the console, connect the Aula Win60 HE to a PC or other compatible device. If it functions correctly there, the problem is likely related to the PS5.

3. Update System Software
   Make sure your PS5 is running the latest firmware, as system updates often include improvements for peripheral compatibility.

4. Reset the Keyboard
   Some keyboards have reset procedures or firmware updates. Check the Aula product manual or website for instructions on resetting the keyboard or updating its firmware.

5. Try Different Ports and Cables
   Use different USB ports on the PS5 to rule out port-specific issues. Also, if you are using a USB hub, try connecting directly to the console.

6. Check for Power Issues
   The keyboard’s RGB lighting works because it receives power, indicating the connection might be partially functional, but the keyboard’s data transmission could be compromised. Ensure the power supply is stable.

7. **