I can’t get past the login screen after windows 10 clean boot

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Troubleshooting Post-Boot Login Issues After Windows 10 Clean Boot: A Step-by-Step Guide

Performing a clean boot on Windows 10 is a useful troubleshooting method to identify and resolve software conflicts. However, improper configuration during this process can lead to login problems, as users may find themselves unable to access their desktops or use their usual credentials. If you’ve encountered such an issue, don’t worry—here’s a comprehensive guide to help you regain access to your system.


Understanding the Problem

In typical scenarios, a clean boot involves disabling third-party and unnecessary Microsoft services to troubleshoot system problems. However, if the process is not executed carefully—such as forgetting to uncheck “Hide Microsoft services”—it may inadvertently disable essential drivers or services needed for login functionality. Common symptoms include:

  • The system prompts that it cannot recognize the PIN.
  • Requests to search the Microsoft Store for an app, which results in no action.
  • Inability to use your regular password to log in.

Immediate Steps to Address the Issue

  1. Attempt Alternative Login Methods

  2. Use your Password: Make sure you’re entering the correct password for your user account.

  3. Use a Local Account (if applicable): If you’re signed in with a Microsoft account, consider switching to local account login if possible.

  4. Access Safe Mode

To fix issues caused by a misconfigured clean boot, booting into Safe Mode can provide a minimal environment to troubleshoot:

  • Restart your PC and forcibly shut it down during the Windows logo screen three times to trigger Automatic Repair.
  • When the “Automatic Repair” screen appears, select “Advanced options” > “Troubleshoot” > “Advanced options” > “Startup Settings” > “Restart.”
  • After restart, press 4 for Safe Mode, or 5 for Safe Mode with Networking, which allows internet access.

  • Re-enable Essential Services

Once in Safe Mode:

  • Access System Configuration (press Windows + R, type msconfig, then hit Enter).
  • Navigate to the Services tab.
  • Check the box for “Hide all Microsoft services” only if you’re sure the necessary services are enabled. If not, uncheck it to view all services.
  • Re-enable critical services such as Windows Login, Credential Manager, and any other services related to user account management.

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