Understanding and Troubleshooting Intermittent Windows 11 Blue Screen Errors on Your HP Victus 15 Laptop
Introduction
Persistent system issues such as Blue Screen of Death (BSOD) errors can be a significant hindrance, especially when relying on a laptop for development work. If you’re experiencing sporadic BSODs like the WHEA_UNCORRECTABLE_ERROR along with subsequent boot drive not found (F30) errors on your HP Victus 15 model, this guide aims to help you understand possible causes and outline effective troubleshooting steps.
Profile Overview
The affected device is an HP Victus 15 fb-10xxx gaming laptop, used primarily for development tasks over the past four years. Key specifications include:
- Processor: AMD Ryzen 5 5600H
- Graphics: Radeon RX 6500M
- Memory: 32GB DDR4 RAM at 3200MT/s
- Storage: OEM Samsung NVMe SSD (Model: MZVL2512HCJQ-00BH1, 512GB capacity)
Recent Issues
Over the last three weeks, the laptop has exhibited intermittent Blue Screen errors during operation, notably the WHEA_UNCORRECTABLE_ERROR, which suggests hardware-related concerns, often involving the CPU or memory subsystems. These errors are followed by boot issues characterized by an F30 message indicating “Boot Drive Not Found,” disrupting productivity.
Troubleshooting Observations
-
SSD Reseating Effect:
A temporary resolution appears to be reseating the NVMe SSD—removing and reinserting the drive temporarily restores normal operation. However, issues recur over time, indicating a potentially intermittent hardware connection or failing drive. -
SSD Health Check:
Testing the SSD in an external NVMe reader with CrystalDiskInfo reports approximately 98% health, implying the drive is relatively healthy and not at the brink of failure. -
Operating System Environment:
The user initially installed Windows 11 but has also experimented with Ubuntu 24.04 LTS. While Linux provided some stability initially, issues such as system lag and random freezes, along with similar F30 errors, emerged later, pointing again to underlying hardware concerns rather than OS corruption. -
System Usage:
This laptop is the primary development machine, under constant use, which emphasizes the importance of resolving these hardware or software anomalies promptly.
Potential Causes and Recommendations
Given the symptoms and observations, several factors could contribute to the intermittent
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