Is There Still Hope for My SSD Data? Seeking Guidance

I find myself in a challenging predicament with my HP laptop, which recently failed to power on and displayed a “boot device not found” error. Unfortunately, this issue has left me with crucial data—important downloads—that I had neglected to back up. I fully acknowledge my oversight, and now I’m desperate to find a solution.

In my search for answers, I reached out to the community on Reddit’s r/computer and r/computers, where I received several pieces of advice. Following their suggestions, I began by re-seating the SSD, but to no avail. In an effort to salvage my data, I purchased an SSD USB adapter, removed my SSD, and connected it to another computer. However, I encountered an unexpected hurdle.

Once I plugged the SSD into the adapter, I was met with a cryptic notification from an application called Identity Finder, featuring an image of a dog. The message stated: “Invalid paths, unable to find files to search.” Additionally, I faced another obstacle: the drive is BitLocker protected. When I attempted to unlock it, I was prompted for a 48-digit Windows recovery key. I’ve logged into my Microsoft account and found a recovery key that perfectly matches the one in the notification; however, it consistently says the key doesn’t match. In some instances, after entering the recovery key, I receive an error message with code 0x800701e3, which translates to “ERROR_UNRECOVERABLE_ERROR—the request failed due to a fatal device hardware error.”

Realistically, I understand the odds are against me when it comes to recovering my data, yet a part of me refuses to accept defeat. In the spirit of perseverance, I’m reaching out once more: is there anyone who can provide advice or strategies that might help me recover my lost files? I’ve been exploring the possibility of hiring data recovery specialists and would greatly appreciate any recommendations for reputable services.

While I may be technically challenged, I am fully committed to learning anything necessary to boost my chances of data recovery. I am prepared to follow any leads, and I will do my best to save up for any potential costs that may arise from professional help. Every piece of advice or direction would be invaluable to me right now, even if I understand that my situation may be dire. Thank you for any insights you can share!

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One Comment

  1. I’m sorry to hear about the difficulties you’re experiencing with your SSD and data recovery. Based on your description, it appears that your drive is encrypted with BitLocker and has encountered a hardware error, which complicates recovery efforts.

    Here are some steps and considerations that might help you in your situation:

    • Professional Data Recovery Services: Since your drive may have hardware issues and is BitLocker protected, consulting specialized data recovery professionals is highly recommended. Reputable services use advanced techniques to recover data from faulty drives, often with minimal data loss. When choosing a provider, ensure they have experience with encrypted drives and mechanical/hardware failures.
    • BitLocker Recovery Key: Double-check that the recovery key you’re entering is correct. Sometimes, the key stored in your Microsoft account might differ from the one used during encryption if multiple keys are present. You can verify the correct key by visiting your Microsoft recovery key page.
    • Hardware Diagnostics: Given the error code 0x800701e3, there might be physical damage to the SSD. Running hardware diagnostics using a different computer or a bootable diagnostic tool (such as Hiren’s BootCD or vendor-specific tools) can help determine if the drive is salvageable.
    • Data

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