Troubleshooting Persistent Issues with a Second-Hand Asus ROG Strix G16CHR Desktop Gaming PC
Recently, I acquired a used Asus ROG Strix G16CHR desktop gaming PC and encountered several technical challenges that I hope to resolve with expert advice. The system features high-end components, including an Intel i9 14900KF processor, an RTX 4070 12GB graphics card, 32GB DDR5 RAM at 5600 MHz, a dual-drive storage setup (1TB NVMe and 250GB SATA), and an 850W power supply. However, initial setup and subsequent usage have raised concerns about potential hardware and software issues.
Initial Installation Challenges
Upon receiving the PC, I dedicated several hours to installing Windows. During the partitioning process, the system repeatedly restarted, halting progress. To troubleshoot, I attempted various methods:
- Installing Windows on both the NVMe and SATA drives.
- Testing each RAM stick individually to identify faulty modules.
- Using different bootable USB drives created via Rufus and Windows Media Creation Tool.
Eventually, I succeeded in installing Windows. Nonetheless, post-installation stability remained problematic, as the system experienced frequent blue screens and automatic restarts. I consulted a professional technician who ran hardware diagnostics. The technician verified that the GPU, RAM, and SSDs were functioning correctly—replacing components to confirm. Notably, he discovered that the CPU had a broken support leg, and he improvised a fix to prevent contact with the motherboard. The technical details of this workaround are unclear, as I lack in-depth hardware knowledge.
Ongoing Performance Issues
Despite resolving the restart problem, several persistent issues still impact usability:
- Gaming instability: League of Legends launches but frequently crashes or restarts.
- Benchmark anomalies: Running 3DMark results in a white screen, although FurMark runs without issues.
- Driver installation problems: I am unable to update to the latest Nvidia graphics drivers. Attempts via the Nvidia app, manual downloads, and device manager result in errors such as a 7zip extraction failure or other install issues.
- Browser errors: Google Chrome often displays errors like “Aw, Snap” or “Can’t open this page,” although refreshing usually resolves the issue.
- Windows Update failure: The system refuses to install recent updates, specifically package 26100.5074, which may be related to underlying stability issues.
Concerns and Considerations
Given that this is a second
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