Troubleshooting the Persistent 0% Battery Issue on Acer Nitro 5 AN515-58-50YE

If you’re experiencing an issue with your Acer Nitro 5 AN515-58-50YE where the battery indicator consistently displays 0%, you’re not alone. This perplexing problem can arise after altering the charge limit settings and can leave users frustrated, especially when they discover that the laptop won’t power on without being plugged in.

Understanding the Problem

Recently, I decided to disable the charge limit feature that I had been using to restrict charging to 80%. Shortly after making this adjustment, I noticed that my laptop battery displayed an alarming 0%, regardless of the actual charge level. Even with the charger connected, the situation remained unchanged—the laptop refused to turn on without being plugged into a power source.

Steps I’ve Taken to Resolve the Issue

To address this frustrating situation, I’ve attempted several troubleshooting methods, including:

  1. Charging the Battery Fully: I left the laptop connected to the charger for an extended period while it was completely shut down, hoping this would reset the battery reading.

  2. Reconnecting the Battery: I opened the laptop to disconnect and reconnect the internal battery, thinking that a loose connection might be the culprit.

  3. Calibrating the Battery: Utilizing the Acer Care Center, I tried to recalibrate the battery in hopes of restoring its proper functionality.

Seeking Solutions

Despite these efforts, the 0% issue persists, preventing me from utilizing the laptop effectively. If you’ve experienced similar problems with your Acer Nitro 5 or have tips for resolving battery-related issues, your insights would be greatly appreciated! It’s always helpful to share experiences within the community to uncover potential fixes that may not be widely known.

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One Comment

  1. Hi there,

    It sounds like you’ve already tried some effective troubleshooting steps. When dealing with a persistent 0% battery reading, especially after altering charge limit settings, there are a few additional suggestions you might consider:

    • Reset the Battery Driver:
      • Open Device Manager (Win + X > Device Manager)
      • Expand “Batteries”
      • Right-click on “Microsoft ACPI-Compliant Control Method Battery” and select “Uninstall device.”
      • Once uninstalled, click “Action” > “Scan for hardware changes” to reinstall the driver.
    • Update BIOS and Chipset Drivers:

      Visit Acer’s official support website and download the latest BIOS and chipset drivers for your model. Updating these can resolve compatibility issues with battery reporting.

    • Perform a Deep Reset:

      – Shut down your laptop.
      – Disconnect the charger and remove the battery if possible (some models have removable batteries).
      – Hold the power button for 30 seconds to discharge residual power.
      – Reconnect the battery and charger, then boot up.

    • Use Battery Calibration Tools:

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