Microsoft Teams notifications in Android not working

Troubleshooting Microsoft Teams Notifications Not Appearing on Android Devices

In today’s remote work and collaboration environments, timely notifications from communication apps like Microsoft Teams are essential for staying connected and responsive. However, users occasionally encounter issues where notifications do not appear as expected, potentially disrupting workflow and communication efficiency.

Common Scenario: Missing Notifications on Android

A frequently reported issue involves users not receiving Microsoft Teams notifications on their Android devices despite having the app installed and up to date. For example, an Android user with a Samsung Galaxy S22 Ultra might observe that, even after enabling notifications within the app, no alerts are received. Upon investigation, they might see a message in Teams indicating: “Looks like you have some blocked notifications. Change this on your device settings,” even after verifying all relevant settings.

Understanding the Root Causes

This problem often stems from a combination of app-specific settings and device-level configurations. Key factors include:

1. In-App Notification Settings:
   Teams provides granular control over notifications. Users should ensure that all relevant notifications (such as “All activity”) are enabled within the app’s notification preferences.

2. Device Notification Permissions and Settings:
   Even if notifications are enabled within the app, the device’s system settings might prevent them from appearing. On Android, this involves checking:

3. Permissions granted to Teams under “Apps & notifications.”

4. Notification categories and importance levels set to “High” or “Urgent.”

5. Do Not Disturb (DND) modes that could suppress alerts.

6. Battery Optimization and App Restrictions:
   System-level battery-saving features can restrict background activity, impeding notification delivery. Ensuring that Teams is excluded from battery optimization can resolve such issues.

Step-by-Step Resolution Guide

To resolve notification issues on Android devices such as Samsung Galaxy S22 Ultra, follow these steps:

1. Verify In-App Notification Settings:
2. Open Microsoft Teams.
3. Navigate to Settings > Notifications.

4. Ensure “All activity” or relevant notification options are enabled.

5. Check System Notification Permissions:

6. Go to your device Settings.
7. Tap on “Apps & notifications” > “See all apps.”
8. Locate and select Microsoft Teams.
9. Tap “Notifications” and ensure notifications are enabled.

10. Confirm that all notification categories are set to “Priority” or “Urgent.”

11. **Review Do Not Disturb and Focus Settings