monitor only supports high refresh rate on non native resolution?

Understanding Refresh Rate Limitations on the Acer SH242Y G0 Monitor: Why High Refresh Rates Are Only Available at Native Resolution

If you’re experiencing issues with your Acer SH242Y G0 monitor only supporting high refresh rates at its native resolution, you’re not alone. Many users encounter challenges when trying to maximize their monitor’s performance, particularly concerning refresh rates across different resolutions. Let’s explore the common causes, potential solutions, and whether these limitations might impact your gaming experience.

The Setup:
– Monitor: Acer SH242Y G0
– Connection: HDMI from an NVIDIA GeForce RTX 2060 Super
– Observations: The monitor displays a 120Hz refresh rate only in its native resolution; when adjusting to a non-native resolution, the refresh rate drops, often limiting to 60Hz or 120Hz at best.
– Additional Symptoms: Enabling the native resolution (100Hz mode) sometimes results in brief black screens when switching between full-screen applications, such as games.

Understanding the Issue:
Many monitors are designed to operate optimally at their native resolution and maximum supported refresh rate, which is typically specified by the manufacturer. The Acer SH242Y G0’s native resolution is 1920×1080 (Full HD), with a maximum refresh rate of 144Hz. However, when using non-native resolutions or certain display modes, the monitor may default to lower refresh rates due to hardware or driver limitations.

Potential Causes:
1. Connection Interface Limitations:
– HDMI ports, especially older versions, can restrict maximum refresh rates at certain resolutions. For optimal performance, using DisplayPort is often recommended, but if only HDMI is available, ensure it’s HDMI 2.0 or higher.

  1. Graphics Driver Settings:
  2. Your GPU driver settings may override or limit refresh rates at non-native resolutions. Custom refresh rate configurations can sometimes be necessary.

  3. Monitor Firmware or EDID Data:

  4. The monitor’s Extended Display Identification Data (EDID) may enforce certain limitations, or there could be outdated firmware causing compatibility issues.

  5. Resolution Refresh Rate Compatibility:

  6. Not all resolutions at non-native settings are equally supported for high refresh rates. For example, some scaled resolutions may default to lower refresh rates to ensure compatibility.

Implications for Gaming:
The black screen flickering when switching between full-screen modes at native resolution is typically related to timing and handshake issues between the GPU and monitor. While temporarily disruptive, it doesn’t usually result in long-term harm. However, it might

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