Troubleshooting a Dell Vostro 7500: Laptop Shuts Down When Screen is Adjusted
Hello, fellow tech enthusiasts!
Today, I’d like to share an issue I recently encountered with my Dell Vostro 7500 laptop. After experiencing a mishap that resulted in a cracked screen, I went ahead and had it replaced. However, post-replacement, I’ve been facing a perplexing problem: my laptop shuts down whenever I tilt or adjust the screen slightly.
This unexpected shutdown has led me to wonder if there could be an underlying issue with the internal components or connections that were affected during the screen replacement. I’ve checked the power button, but it unfortunately seems to be malfunctioning as well, adding to my concerns.
If anyone has experienced a similar problem or has insights into what might be causing this, I would greatly appreciate your help! Whether it’s a loose connection or a more complex hardware issue, any suggestions or troubleshooting tips would be immensely valuable.
Looking forward to hearing from you all!
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Hi there,
Thank you for reaching out with your issue. Based on your description, it sounds like the problem might be related to a loose or improperly connected display cable, which could cause the system to lose connection when the screen is moved or tilted. This can sometimes happen after screen replacement if the internal connectors are not securely seated.
Here are some troubleshooting steps you can try:
If this does not resolve the issue, or if you’re uncomfortable opening the laptop yourself, I recommend contacting Dell Support or a certified