My gf just got a new laptop and the audio menu says no output devices detected

Troubleshooting Audio Output Issues on New HP Omnibook X Flip with AMD Ryzen AI 7

When investing in a new laptop, especially a high-performance model like the HP Omnibook X Flip featuring an AMD Ryzen AI 7 processor, experiencing hardware detection issues can be frustrating. One common problem reported by users involves audio output devices not being recognized correctly, resulting in no sound or audio icon errors.

Understanding the Issue

In this scenario, the user noticed that the system’s audio menu indicated “No output devices detected.” Additionally, upon inspecting the Device Manager, the built-in speakers appeared as “Not Plugged In.” While this terminology might seem concerning, it often points to a driver or hardware recognition issue rather than a true hardware failure.

Common Causes

  • Outdated or Missing Drivers: The most frequent cause of audio recognition problems is outdated or improperly installed audio drivers.
  • Incorrect Settings: Audio output might be disabled or set to the wrong device.
  • Hardware Detection Glitches: Occasionally, Windows may not correctly detect internal hardware, especially right after initial setup or driver updates.
  • Physical Connection Issues: For laptops with detachable components or upgrades, ensure that internal connections are secure.

Step-by-Step Troubleshooting

  1. Verify Hardware Connections
  2. Although unlikely in a new laptop, ensure that no physical foreign objects or damage are affecting the speakers.

  3. Check Windows Sound Settings

  4. Right-click the speaker icon in the taskbar and select “Open Sound settings.”
  5. Ensure the correct output device is selected.
  6. Click on “Manage sound devices” and verify that the internal speakers are enabled.

  7. Device Manager Inspection

  8. Right-click on the Start menu and select “Device Manager.”
  9. Expand “Sound, video and game controllers.”
  10. Right-click your audio device (e.g., “Realtek High Definition Audio”) and select “Update driver.”
  11. Choose “Search automatically for updated driver software.”
  12. If the device appears with a yellow warning icon, there may be a driver conflict or missing driver.

  13. Update or Reinstall Audio Drivers

  14. Visit HP’s official support website.
  15. Enter your laptop model (HP Omnibook X Flip) and download the latest audio driver.
  16. Install the driver and reboot your system.
  17. Alternatively, use Windows Update to check for driver updates.

  18. Run Windows Troubleshooter

  19. Navigate

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