Understanding intermittent Wi-Fi connectivity issues can be a frustrating experience, especially when troubleshooting efforts seem to produce no definitive solution. If you’re experiencing random and persistent connection failures on your HP Envy laptop running Windows 11, this comprehensive guide aims to help diagnose and resolve the problem effectively.
Common Symptoms
- Laptop displays “Can’t connect to this network” error intermittently.
- Other devices (phones, tablets, other computers) connect seamlessly to the same Wi-Fi network.
- The issue persists only on the affected laptop, not across your entire network.
- Temporary workarounds include using mobile hotspots or Bluetooth tethering, which are not ideal long-term solutions.
Troubleshooting Steps and Considerations
1. Verify Network Environment
- Confirm that your Wi-Fi network is functioning properly with other devices.
- If other devices connect normally, the issue is likely related to your laptop.
2. Basic Restart Procedures
- Restart your router to refresh network connections.
- Restart your laptop to clear temporary glitches.
3. Network Adapter Reset
- Toggle Airplane Mode or disable/enable your Wi-Fi adapter.
- Use Device Manager to disable and re-enable the network adapter.
- Ensure your network driver is up to date:
- Visit HP’s support website or your network adapter manufacturer for the latest driver.
- Reinstall the network adapter if necessary by uninstalling it and restarting your system.
4. Network Troubleshooting Utility
- Run Windows’ built-in Network Troubleshooter:
- While often helpful, sometimes it doesn’t detect or fix complex issues. Use as a preliminary step but expect that more detailed diagnostics may be needed.
5. Command Line Network Reset
Open Command Prompt as Administrator and execute the following commands:
bash
netsh winsock reset
netsh int ip reset
ipconfig /flushdns
– After running these commands, restart your computer to apply changes.
6. Forget and Reconnect to the Network
- Remove the saved network profile:
- Settings > Network & Internet > Wi-Fi > Manage Known Networks.
- Select your network and click “Forget.”
- Reconnect by entering the network password anew.
7. Power Cycle and Hardware Checks
- Perform a ‘power flush’ by shutting down your laptop, unplugging all peripherals, and removing the battery if possible.
- Wait several minutes before restarting.
8. Confirm Password and Security Settings
- Double-check that the Wi
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