What to Do When Your Computer Experiences a Catastrophic Failure
Recently, I encountered a frightening incident with my computer that left me both shocked and uncertain about the next steps. While playing GTTOD on Steam, my monitor suddenly went black, and to my horror, I saw sparks flying and flames erupting from behind the graphics card in the PCIE slot. Reacting quickly, I powered down the power supply unit (PSU) and unplugged everything. I’ve documented the aftermath—find the images of the damage here.
My Computer’s Specifications
To provide some context, here are the relevant specs of my setup:
– Motherboard: MSI Gaming Pro Carbon AC
– Graphics Card: Sapphire Pulse Vega 56
– Processor: Ryzen 2600
– RAM: G.Skill Trident Z 3200MHz CL14
– Power Supply Unit: EVGA G3 750W
– Operating System: Windows 10
Seeking Guidance: What Went Wrong?
With all the components still under warranty, I’m left wondering what exactly went wrong. My initial suspicion is that both the motherboard and graphics card may be damaged, but I’m unsure if one part caused the failure in the other or if they failed independently.
I’m reaching out to the community for advice. Has anyone had a similar experience? Should I be concerned about additional components that might require replacement? Any insights or recommendations would be greatly appreciated as I prepare to navigate the often frustrating warranty process.
Thanks for your help! Please excuse any formatting issues; I’m currently drafting this on my mobile device due to my computer’s unfortunate mishap.
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