troubleshooting Guide for Windows 10 PC Connectivity Issues
Experiencing Network Connectivity Problems After Moving to a New Location
Relocating to a new apartment can bring a host of challenges, especially when it comes to setting up a reliable internet connection for your PC. If your Windows 10 computer is connected via Ethernet but displays “No Internet Access,” you’re not alone. This issue can be frustrating, but with a systematic troubleshooting approach, you can identify and resolve the problem efficiently.
Understanding the Issue
In many cases, the local network remains functional, as evidenced by other devices like smartphones, laptops, and even your router operating without issues. The core problem is that your Windows 10 PC recognizes the Ethernet connection but fails to access the internet. This can result from various factors, including configuration issues, driver problems, or hardware conflicts.
Common Symptoms:
- Ethernet connection active with no internet access.
- Network status indicating “Connected, no internet.”
- Internet status showing “No internet access” in network settings.
- Other devices working fine on the same network.
Step-by-Step Troubleshooting
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Verify Physical Connections
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Ensure the Ethernet cable is securely plugged into your PC and router.
- Test with different Ethernet cables to rule out faulty cables.
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Try connecting to different Ethernet ports on your router if available.
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Check Network Adapter Settings
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Right-click on the Start button and select ‘Network Connections’ or ‘Network & Internet Settings.’
- Click on ‘Change Adapter Options.’
- Right-click on your Ethernet adapter and choose ‘Disable,’ then re-enable it.
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Alternatively, right-click and select ‘Properties,’ then double-check that ‘Internet Protocol Version 4 (TCP/IPv4)’ is enabled and set to obtain IP and DNS addresses automatically.
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Run Windows Network Troubleshooter
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Go to Settings > Network & Internet > Status.
- Click on ‘Network Troubleshooter’ and follow the prompts.
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Windows may automatically detect and fix common issues.
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Update or Reinstall Network Drivers
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Open Device Manager (Right-click Start > Device Manager).
- Expand ‘Network adapters.’
- Right-click your Ethernet adapter and select ‘Update Driver.’
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If updating does not help, try uninstalling the device, then restart your computer to reinstall the driver automatically.
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Reset Network Settings
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Open Command Prompt as Administrator.
- Run the following commands one by one:
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