Need help, Battery is refusing to charge when pc is on but only when it’s off

Title: Troubleshooting Battery Charging Issues on the Acer Nitro 16: When Your Laptop Flashes “Charging” Even While Powered On

Introduction

Battery performance is a critical aspect of your laptop’s overall functionality. A common frustration among users is experiencing charging problems that seem to recur unexpectedly. If you own an Acer Nitro 16 and are encountering issues where your battery refuses to charge while the laptop is powered on—repeating a flashing “Charging” indicator every few seconds—you are not alone. This article explores potential causes and offers professional troubleshooting tips to help diagnose and resolve this issue effectively.

Understanding the Issue

Many users have reported that their Acer Nitro 16 temporarily experienced battery charging problems, which subsequently resolved themselves. However, similar problems can sometimes resurface, leading to confusion and concern about potential hardware failure.

In your case, the specific symptom involves the system showing a “Charging” status that flashes repeatedly every two seconds when the laptop is plugged in and powered on. This behavior suggests a possible communication issue between the battery, charging circuit, or software.

Possible Causes

1. Software or Driver Glitches

2. Battery drivers or system firmware may encounter glitches, causing incorrect status reporting.

3. Battery Calibration or Aging

4. Over time, batteries may become less responsive or partially fail, leading to charging inconsistencies.

5. Power Adapter or Charging Port Issues

6. Faulty chargers or ports can disrupt proper power delivery.

7. Hardware Faults within the Battery or Charging Circuit

8. Internal damage or defects can prevent stable charging.

9. BIOS/UEFI Firmware Corruption

10. Outdated or corrupted BIOS settings can affect hardware communication.

Troubleshooting Steps

1. Perform a Soft Reset

2. Shut down the laptop completely.

3. Disconnect the power adapter and remove the battery if possible.
4. Press and hold the power button for 15-20 seconds.

5. Reconnect the battery and power adapter, then turn on the device.

6. Update Drivers and BIOS

7. Visit Acer’s official support page to download the latest battery management drivers and BIOS updates.

8. Carefully follow the instructions to update firmware, which can resolve firmware-related issues.

9. Calibrate the Battery

10. Fully charge the battery to 100%, then use the laptop on battery power until it completely discharges.

11. Recharge without interruption to restore accurate battery readings.

12. Check the Power Adapter and Port

13. Test with a different compatible charger if available.