Need help, laptop is not shutting down after oressing the shutdown option, fans start running instead

Troubleshooting Persistent Laptop Power Issues: Lenovo T14 Gen 2 AMD Ryzen 7

Introduction

Experiencing issues with your laptop not shutting down properly can be both frustrating and disruptive. If your device’s fans continue to run after attempting to power off, and it refuses to turn off completely, it warrants a closer look. In this article, we will explore potential causes of this problem, with a focus on Lenovo T14 Gen 2 AMD Ryzen 7 models, and provide practical solutions to resolve it effectively.

Understanding the Issue

Some users report that their laptops initiate a fan spin immediately after selecting the shutdown option. The screen turns off, but the fans persist, running for extended periods—anywhere from several minutes up to half an hour—until the user forces a shutdown. Occasionally, the device may even reboot automatically when attempting to power it down. Such behavior indicates underlying hardware or software issues that prevent the normal shutdown process.

Example Scenario

Consider a recent case where a user purchased a Lenovo T14 Gen 2 AMD Ryzen 7 laptop. Upon initial setup, the user noticed that after clicking “Shutdown,” the screen and keyboard become unresponsive, yet the fans keep running. Despite updating the BIOS and disabling fast startup, the issue persists. The user suspects that it might be related to drive errors or updates, especially after the store employee suggested the device was updating in the background.

Common Causes

Several factors could contribute to this problem:

1. Background Processes or Updates: System updates or background tasks may interfere with shutdown procedures.
2. BIOS or Firmware Issues: Outdated or incompatible BIOS versions can cause power management conflicts.
3. Driver Conflicts: Faulty or outdated hardware drivers, especially for chipset or power management components.
4. Hardware Malfunctions: Rarely, hardware components like the motherboard or power supply may malfunction.
5. Security or Power Settings: Incorrect configuration of Windows power options or security utilities.

Recommended Troubleshooting Steps

1. Verify System Updates and Background Processes

2. Ensure all Windows updates are installed.

3. Check for pending driver updates, especially chipset and graphics drivers.

4. Suspend any background activities that might interfere with shutdown.

5. Review BIOS and Firmware Settings

6. Confirm that the BIOS is updated to the latest version provided by Lenovo.

7. Reset BIOS settings to default to eliminate misconfigurations.

8. Disable features like “Fast Startup” and “Secure Boot” temporarily to test if they influence shutdown behavior.

9. Examine Windows Power Settings

10. Navigate to