Troubleshooting Random Restarts After RAM Upgrade in ROG Zephyrus G15 GA503RW

Upgrading the memory in your laptop can significantly enhance performance, but it can also lead to unexpected issues. This is the experience of one user who recently added a Crucial 32GB DDR5-5600 MHz RAM module to their ROG Zephyrus G15 GA503RW, which already had a soldered memory of 16GB at 4800 MHz. Unfortunately, since implementing this upgrade, the user has encountered random system restarts.

Understanding the Issue

The most pressing question here is whether the discrepancy in RAM frequencies is responsible for these erratic restarts. Given that the existing memory runs at 4800 MHz, while the newly added module operates at 5600 MHz, this mismatch could indeed be a contributing factor. Many laptops, including the ROG Zephyrus series, lack options in the BIOS to manually adjust RAM frequencies, which complicates the situation further.

Potential Solutions

One possible solution would be to replace the new 5600 MHz RAM with a module that matches the existing 4800 MHz frequency. Using identical speeds ensures better compatibility and can potentially eliminate the random restarts that disrupt the user experience.

Key Specifications

It’s worth noting that the ROG Zephyrus G15 GA503RW is powered by the robust AMD Ryzenâ„¢ 9 6900HS Mobile Processor, which boasts 8 cores and 16 threads, along with a maximum boost of up to 4.9 GHz. This impressive processing power makes it crucial to have stable and efficient RAM functioning alongside it.

Learn More

For more details about the specifications of the ROG Zephyrus G15, consider checking these resources:

Conclusion

While upgrading RAM can lead to enhanced performance, it’s essential to ensure compatibility between new and existing modules. If you’re experiencing random restarts

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One Comment

  1. Thank you for sharing your detailed experience with the RAM upgrade on your ROG Zephyrus G15 GA503RW. Compatibility issues between different RAM modules, especially with varying speeds (like 4800 MHz and 5600 MHz), can sometimes cause system instability and random restarts. Many laptops, including certain ROG models, do not provide BIOS options to manually adjust or lock the RAM frequency, which makes mixing different memory speeds more challenging.

    To resolve this issue, I recommend the following steps:

    • Replace the 5600 MHz RAM module with a module that matches the existing memory’s speed (e.g., 4800 MHz). This ensures better compatibility and can help stabilize the system.
    • Check for BIOS updates from ASUS that might offer improved memory compatibility or better control over memory settings.
    • Perform a thorough memory test using tools like MemTest86 to verify the health of your current modules.
    • Ensure your system’s firmware and drivers are up to date to maximize stability.
    • If issues persist, consider consulting the ASUS support portal or community forums for additional guidance specific to your model.

    Maintaining matched RAM modules and ensuring firmware updates are effective strategies to prevent random restarts after hardware upgrades. If you need further assistance, please provide additional details about your system configuration and any error messages encountered.

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