Troubleshooting New Internal Hard Drive Issues: Seeking Solutions

Recently, I acquired several returned internal hard drives, and unfortunately, I’ve encountered challenges in initializing any of them. It’s likely that this was the reason for their return, but before I make any decisions, I’d love to explore potential solutions.

After confirming that my connections are functional—having tested them with another drive—I proceeded to plug in a new hard drive and powered on my computer. I navigated to Disk Management, where the system acknowledged the new device. However, when I attempted to initialize the drive, I faced obstacles: I received either an I/O error or a message indicating that the device does not exist. Additionally, the system fails to recognize the disk’s size, preventing me from assigning it a drive letter or taking any further action.

Before opting to return these hard drives, I’m eager to hear any advice or suggestions that might help resolve these issues. Have any of you experienced similar problems, and if so, what steps did you take to address them? Any insights would be greatly appreciated! Thank you for your assistance.

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One Comment

  1. Hi there,

    It sounds like you’re encountering common issues associated with potentially damaged or uninitialized drives. Here are some troubleshooting steps you can try:

    • Check Disk for Errors: Use built-in tools like chkdsk to scan the drive. Open Command Prompt as Administrator and run: chkdsk /f /r X: (replace X with the drive letter). This can sometimes repair logical errors that prevent initialization.
    • Disk Management Troubleshooting: If the drive appears in Disk Management but isn’t initialized, try right-clicking on the drive and selecting Delete Volume or Rescan Disks.
    • Use Diskpart: Open Command Prompt as Administrator, type diskpart, then use the following commands:
      • list disk — to see all connected disks
      • select disk # — select the problematic drive
      • clean — wipe the disk (be cautious as this deletes all data)
      • After cleaning, try to initialize the disk again in Disk Management.
    • Hardware Checks: Ensure that the SATA/IDE cables and power connectors are securely attached

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