PC Keeps Disconnecting from WiFi and Ethernet but Works Fine on Phone Hotspot – Other Devices Are Stable

Title: Troubleshooting Persistent Internet Connection Issues on Your PC: A Guide

Are you experiencing frustrating disconnects from your home network while your other devices function without a hitch? If so, you’re not alone. Many users find themselves in this predicament, where their PC struggles to maintain a stable internet connection over both WiFi and Ethernet, while smartphones and laptops connect seamlessly. In this blog post, we will explore possible reasons behind this issue and suggest effective troubleshooting steps.

Understanding the Disconnection Dilemma

Imagine this scenario: your PC constantly disconnects from your home internet, whether connected via WiFi or Ethernet. Meanwhile, your phone and laptop remain connected without any interruptions, even when using your phone as a mobile hotspot. This situation can be particularly frustrating, indicating that the problem may stem from your PC rather than your network itself.

Steps Taken to Diagnose the Issue

If you find yourself in this situation, here’s a compilation of troubleshooting tactics that have been attempted to resolve the issue:

  1. Router and Modem Restart: Power cycling your internet router and modem can often clear temporary glitches. Restarting your PC following this step can also help.

  2. Driver Updates: Ensuring that both your WiFi and Ethernet drivers are up to date is crucial, as outdated drivers can lead to connection problems.

  3. Network Settings Reset: Flushing the DNS, resetting the TCP/IP stack, and executing relevant netsh commands can often solve underlying network issues.

  4. Network Adapter Management: Disabling and re-enabling your network adapters can help refresh their configurations.

  5. Power Settings: Inspecting your power management settings to ensure that power-saving features are not affecting your network adapters is essential.

  6. Testing Hardware: Trying different Ethernet cables and ports can sometimes identify faulty hardware.

  7. WiFi Channel Adjustment: Changing the WiFi channel on your router can alleviate conflicts and improve connectivity.

Potential Causes to Consider

Despite these efforts, the root cause may not always be apparent. It’s essential to consider various factors, including possible software conflicts, configuration issues, or even hardware limitations within your PC.

Request for Assistance

If you’ve faced similar issues and have found solutions or if you have additional troubleshooting tips, your insights would be incredibly valuable. Sharing experiences can greatly aid those struggling with persistent connection problems.

Thank you for reading, and let’s work together to solve these connectivity headaches once and for all!

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One Comment

  1. If your PC is disconnecting from both WiFi and Ethernet while other devices remain stable, there are several advanced troubleshooting steps you can try:

    • Update Network Drivers Manually: Visit the manufacturer’s website for your network adapters (WiFi and Ethernet) and download the latest driver versions. Installing these can resolve compatibility or bug issues.
    • Check for Hardware Conflicts: Open Device Manager (devmgmt.msc) and look for any warning icons. Right-click on your network adapters, select Properties, and review the device status. Disabling and re-enabling each adapter can sometimes reset conflicts.
    • Reset Network Settings via Command Prompt: Run Command Prompt as administrator and execute these commands:
    • netsh int ip reset
      netsh winsock reset
      ipconfig /flushdns
    • After executing, restart your PC to apply the changes.

    • Check Power Management Settings: In Device Manager, under your network adapters’ properties, navigate to the Power Management tab and uncheck Allow the computer to turn off this device to save power. This prevents the system from disabling the network adapters unexpectedly.
    • Disable IPv6: Sometimes, IPv6 can cause connectivity issues. Try

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