PC suddenly shuts down following freezing up, having a hard time figuring out why

Understanding and Troubleshooting Unexpected PC Shutdowns During Gaming: A Guide

Encountering sudden system shutdowns can be both frustrating and perplexing, especially when they occur during specific applications like gaming. If your PC is freezing into a nearly unresponsive state before shutting down without a blue screen, and you’ve already exhausted common troubleshooting steps, it may be time to delve deeper into hardware diagnostics and system configurations. Here’s a comprehensive approach to diagnosing and resolving such issues.

Symptoms Overview

  • System experiences freezing for approximately 0.5 seconds, resulting in a slideshow-like display with audio driver hanging.
  • After about 20 seconds of freeze, the PC shuts down abruptly without generating a Blue Screen of Death.
  • The shutdown pattern appears synchronized with playing a specific game, Apex Legends, typically after around 10 minutes of gameplay.
  • Booting into Windows becomes sluggish, eventually failing until the power supply is cycled off and on.
  • No indication of errors in Windows Event Viewer other than an unexpected shutdown event; no minidump files are present.

Initial Troubleshooting Steps Attempted

  • Driver rollbacks using Display Driver Uninstaller (DDU) with multiple older versions.
  • Reinstallation of motherboard chipset drivers.
  • Memtest86 executed with no apparent memory issues.
  • Power Supply Unit (PSU) has been tested via RMA, cables replaced and reseated.
  • GPU reseated and checked physically.
  • Hardware monitoring with HWinfo shows no obvious anomalies.
  • System fails to generate minidump files, limiting crash analysis.

Potential Causes and Diagnostic Strategies

  1. Hardware Instability or Overheating

  2. GPU and CPU Temperatures: Monitor temperatures during gameplay using reliable tools like HWinfo or MSI Afterburner. Overheating can cause thermal shutdowns.

  3. Power Supply Reliability: Despite having tested your PSU, consider testing with a different, known-good PSU if possible. Power fluctuations or insufficient power delivery can cause shutdowns during graphics-intensive tasks.
  4. Other Components: Check for loose cables, especially power connections to GPU and motherboard. Ensure all connectors are firmly seated.

  5. Graphics Card Issues

  6. Driver Conflicts or Hardware Defects: Continue testing with different GPU driver versions, including the latest official releases and stable older variants.

  7. Stress Testing: Use tools like FurMark or 3DMark to stress the GPU in a controlled environment, observing for crashes or shutdowns.
  8. Physical Inspection: Check for signs

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