Resolving the Microsoft Defender Subscription Scam Popup

If you’ve recently encountered a persistent popup claiming your Windows Defender has been upgraded to a Pro plan costing $299.00, you’re not alone. Many users have reported similar experiences with these intrusive scams, leading to understandable concern about the security of their systems.

Understanding the Scam Popup

This misleading notification typically states that your antivirus subscription has been upgraded, with a charge set to be applied to your credit card soon. It’s crucial to recognize that this notification is a scam designed to instill fear and prompt hasty actions.

Identifying Potential Compromise

Despite attempts to eliminate the popup, including deleting browsers and conducting various scans through Microsoft Defender, you may still find the intrusion ongoing. Symptoms of compromise such as persistent popups can be distressing, raising questions about whether your computer’s security has been breached.

Investigating the Issue

An alarming observation some users have is the presence of conhost.exe in the System32 folder. While this file is generally accepted as a legitimate Windows component, its association with Powershell during popup occurrences might warrant further investigation. Here are some steps to consider:

1. Run a Comprehensive Scan: Though you’ve attempted different scans, it’s worthwhile to ensure your Microsoft Defender and any other security software are fully updated. Performing a complete scan may reveal lurking threats.

2. Check Task Manager: Monitor the Task Manager for any unusual activity. If conhost.exe consistently appears alongside Powershell and the popup, it suggests a potential problem and may need further scrutiny.

3. Examine Startup Programs: Check the system’s startup settings to identify any unknown applications that might be launching without your consent.

4. Seek Technical Assistance: If the issue persists, consider reaching out to professional IT support or utilizing forums with cybersecurity experts.

Conclusion

While scams like these can be alarming, taking appropriate action can help you reclaim your device’s safety. Always approach unsolicited notifications with skepticism, and prioritize thorough security practices to keep your system secure. If you have any additional tips or experiences regarding this specific scam, feel free to share them in the comments!