Please Help! I entered the wrong password during setup, and it won’t let me change it

Troubleshooting Network Connection Issues During Windows Setup: How to Reset Your Wi-Fi Password Entry

Setting up a new or unused laptop can sometimes present unexpected challenges, especially when it comes to network connectivity. Recently, a user shared a common issue: during the initial setup, they entered the Wi-Fi password incorrectly, resulting in a stuck setup screen that prevents completion. If you find yourself in a similar situation, this guide aims to provide clear, professional advice to resolve the problem and get your device connected.

Understanding the Problem

When configuring a new or recently acquired Windows device, the initial setup prompts you to connect to a Wi-Fi network. If an incorrect password is entered at this stage, Windows typically prompts you to re-enter the password. However, in some cases, the setup may become unresponsive or display a persistent screen with the message:

“Let’s connect you to a network”

along with a blank or white background. During this process, the system might not prompt again for password correction, leaving users unable to proceed with the setup.

Common Causes

• Incorrect Wi-Fi Password Entry: Typing a wrong password initially can cause Windows to buffer the error and not prompt for re-entry.
• Stuck Setup State: Windows may get “stuck” in a network connection phase, especially if the initial attempt fails.
• Network Settings Cache: Certain cached data or existing network profiles can interfere with connection retries.

Step-by-Step Solutions

1. Restart the Setup Process

Often, the simplest solution is to restart the device to reset the setup environment.

• Shutdown the Laptop: Press and hold the power button until the device powers off.
• Power On and Re-initiate Setup: Turn the device back on. When the setup screen appears, attempt to connect to your Wi-Fi network again, paying close attention to enter the correct password.

2. Use ‘Network’ Options to Restart the Connection

If the setup remains stuck, try accessing network options to reset the connection:

• Press Shift + F10: This shortcut opens the Command Prompt during setup.
• Enter the command: netsh wlan reset and press Enter. This resets all Wi-Fi profiles.
• Restart the device and attempt the setup process again.

3. Connect via Ethernet (If Available)

If your device has an Ethernet port, try connecting directly to your router:

• Wired Connection: This bypasses Wi-Fi issues and allows