Troubleshooting Frequent Windows 10 Crashes Caused by NVIDIA Graphics Driver Errors
If your Windows 10 system is experiencing frequent crashes—occurring once or twice daily and often during video playback or gaming—it can be a frustrating experience. Symptoms such as the display turning a solid green or purple color without a Blue Screen of Death (BSOD) can indicate underlying issues related to graphics drivers or system services. In this article, we’ll explore common reasons behind these crashes, interpret the associated error logs, and provide actionable solutions to stabilize your system.
Recognizing the Symptoms and Errors
Many users report sudden display artifacts or color changes, particularly during resource-intensive tasks like gaming or multimedia consumption. Notably, the following errors often appear in the Event Viewer at the time of crashes:
-
Event ID 13 & 153 from source
nvlddmkm
These pertain to NVIDIA graphics driver issues, specifically related to thenvlddmkm
kernel mode driver. -
Event ID 1084 from source
DCOM
Indicates failures in starting or running certain system services, such asnetprofm
(Network Profile Manager).
Understanding the Error Logs
-
nvlddmkm
Event IDs 13 & 153:
These errors relate to problems with NVIDIA’s display driver. Event ID 13 often signifies that “The display driver has stopped responding and has recovered,” whereas Event ID 153 might point to the driver failing to initialize or crashing unexpectedly. -
DCOM
Error 1084:
This indicates that the Distributed Component Object Model (DCOM) service failed to start a required network-related service, which could impact system stability and network functions.
Common Causes
-
Graphics Driver Corruption or Outdated Drivers:
The primary suspect in these scenarios is often an unstable or incompatible NVIDIA driver. -
Hardware Compatibility or Faults:
Overheating GPUs or faulty graphics hardware can cause driver crashes. -
System Service Failures:
Services likenetprofm
failing to start can lead to instability. -
Software Conflicts:
Recently installed applications or updates may interfere with system processes.
Step-by-Step Troubleshooting and Solutions
1. Update or Reinstall NVIDIA Graphics Drivers
- Visit the official NVIDIA website and download the latest driver compatible with your GPU.
- Use the **Display
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