Reset router 3 hours ago and wifi is still down (community fibre)

Troubleshooting Persistent Wi-Fi Connectivity Issues Post-Router Reset: A Community Fibre Case Study

In today’s digital age, reliable internet connectivity is essential for both personal and professional tasks. However, occasional disruptions can be frustrating, especially when attempts to resolve the issue do not yield immediate results. This article explores a common scenario encountered by many users: losing Wi-Fi connectivity despite resetting the router, with insights into troubleshooting steps and potential solutions.

Understanding the Hardware Indicators

A typical router’s status indicators provide valuable information about its operational state. Consider a case where, after resetting the router three hours ago, Wi-Fi remains inaccessible. The device’s LED indicators display the following:

• The power indicator with a power symbol is illuminated in green, signaling that the device is powered on and functioning at a basic level.
• The indicator with an asterisk (*) is red, which may indicate an error or alert condition.
• The screen symbol indicator is green, suggesting the display module (if present) is operational.

Additionally, the modem’s LED behavior shows a cycle between blue and orange every few minutes. Usually, these color changes convey the device’s connection status or activity levels:
– Blue often indicates a stable connection or normal operation.
– Orange may denote connectivity issues or ongoing attempts to establish a link.

Potential Causes of Persistent Wi-Fi Outage

1. Configuration or Firmware Issues:
   Sometimes, after a reset, the router may not properly reconfigure, leading to persistent connectivity problems.

2. Service Outages or External Line Problems:
   External issues with the Internet Service Provider (ISP) can cause persistent outages despite hardware resets.

3. Hardware Malfunction:
   Hardware components within the router or modem may be faulty.

4. Incorrect or Incomplete Reset Procedures:
   Not performing a full reset or failing to reconfigure the device correctly can result in continued connectivity issues.

Recommended Troubleshooting Steps

1. Verify External Service Status:
   Check with Community Fibre’s service status page or customer support to confirm if there are ongoing outages in your area.

2. Power Cycle Equipment:
   Turn off both the router and modem. Wait for 2-3 minutes before turning them back on to allow complete reset and reinitialization.

3. Check Cable and Connection Integrity:
   Ensure all cables are securely connected and undamaged.

4. Review Indicator Lights:
   Refer to the manufacturer’s documentation to interpret LED statuses accurately. The continuous