Samsung smart tv only offering to find wireless by WPS or SSID (doesn’t work)

Troubleshooting Wi-Fi Connectivity Issues on Samsung Smart TVs: WPS and SSID Connection Methods

Samsung Smart TVs offer a range of connectivity options to ensure seamless integration with your home network. However, users may occasionally encounter issues where the TV is unable to reconnect to Wi-Fi, displaying limited options such as WPS or manual SSID entry. If you find yourself in this situation, understanding the common causes and effective troubleshooting steps can help restore your device’s internet connection promptly.

Understanding the Issue

In some cases, a Samsung Smart TV that was previously connected to Wi-Fi may suddenly report as “disconnected.” The TV might display available networks initially but then lose connection, or fail to detect any networks altogether. When accessing Network Settings, users may notice that the only options are to use WPS (Wi-Fi Protected Setup) or manually add a network via SSID. While these methods can be effective, difficulties may arise if the TV’s network detection features are limited or if the network environment has changed.

Potential Causes

• Intermittent Wi-Fi Signal or Router Issues: Fluctuations in your Wi-Fi signal or rebooted routers can cause temporary disconnections.

• Firmware Bugs or Glitches: Outdated software may hinder the TV’s ability to scan for networks properly.

• Network Configuration Changes: Changes to your Wi-Fi network, such as password updates or SSID modifications, can prevent automatic reconnection.

• Hardware Limitations or Faults: Rarely, hardware issues with the TV’s wireless module can impact connectivity.

Step-by-Step Troubleshooting Guide

1. Restart Your Router and TV

Begin by power cycling your Wi-Fi router:

• Turn off the router, wait for 30 seconds, and then turn it back on.

• Restart your Samsung Smart TV by powering it off and unplugging from the power source for a few minutes before turning it back on.

• Verify Wi-Fi Availability

Ensure your Wi-Fi network is operational and other devices can connect without issues. If other devices experience connectivity problems, the issue may lie with your router or internet service provider.

1. Check Network Settings on the TV

2. Navigate to the Network Settings menu on your Samsung TV.

3. Select “Wireless” as your connection method.

4. If only “WPS” and “Add Network Manually” options appear, try the following:

5. Use the “Add Network” option to manually input your Wi-Fi network name (SSID) and password.

6. Ensure you select the correct