Troubleshooting a Non-Recognized Seagate Backup Plus External HDD: Is Data Recovery Possible?

Hello, fellow tech enthusiasts,

I recently encountered a distressing issue with my Seagate Backup Plus external hard drive that I need assistance with. This device holds precious photographs that are irreplaceable to me, but it has suddenly ceased functioning as expected. What’s particularly concerning is that it has started emitting a whirring sound, and it is no longer recognized by my computer.

I’m reaching out to the community for advice: Is there a possibility of salvaging my data, or is the drive beyond repair? Your insights and suggestions would be greatly appreciated as I navigate this frustrating situation. For reference, I’ve attached a video that demonstrates the sounds the drive is making.

Thank you in advance for your help!

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One Comment

  1. Hi,

    It’s understandable that dealing with a non-recognized external hard drive can be stressful, especially when valuable data is at stake. The whirring sound you mentioned often indicates potential mechanical issues within the drive, such as head crashes or motor failure, which can complicate recovery efforts.

    Here are some steps you can take to troubleshoot and potentially recover your data:

    • Stop Using the Drive: To prevent further damage, avoid connecting or attempting to access the drive repeatedly.
    • Try Different Connections and Ports: Use different USB cables and ports, and connect the drive to another computer to rule out connectivity issues.
    • Check Disk Management: On Windows, open Disk Management (press Win + X > Disk Management) to see if the drive appears there. If it shows as Unallocated or RAW, data recovery might be necessary.
    • Use Data Recovery Software: If the drive is detected but not accessible, consider using professional data recovery tools such as EaseUS Data Recovery or

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