Slideshow option for backgrounds not working – HP envy x360/ windows 11

Troubleshooting the Windows 11 Background Slideshow Issue on HP Envy x360

If you’re experiencing difficulties with setting up a background slideshow on your HP Envy x360 running Windows 11, you’re not alone. Many users find that the slideshow feature doesn’t function as expected, with images not appearing when selected, even after attempting various troubleshooting steps. This guide aims to help you diagnose and resolve this issue effectively.

Understanding the Issue

The background slideshow feature in Windows 11 allows users to display a rotating selection of images on the desktop. However, some users report that their selected photo albums do not load properly, or that images they have saved or taken do not appear when configuring the slideshow. Common symptoms include:

• The slideshow setup opens, but no images are displayed from the selected folder.
• Photos saved from different sources, such as online downloads, gaming consoles, or device cameras, are not recognized.
• Changing file formats (e.g., JPG, PNG, BMP) does not resolve the problem.

Potential Causes

Several factors can contribute to this issue:

• Permissions or folder access restrictions
• Corrupted or unsupported image files
• Incorrect slideshow settings or bugs within Windows 11
• Issues with system cache or display settings

Step-by-Step Troubleshooting

1. Verify Folder Permissions
   Ensure that the folder containing your images is accessible:

2. Right-click on the image folder and select “Properties.”

3. Navigate to the “Security” tab.

4. Confirm that your user account has “Read” permissions.

5. Check Image File Compatibility
   Windows 11 supports most common image formats, but：

6. Avoid unsupported formats or files with unusual extensions.

7. Convert problematic images to JPEG or PNG using an image editor.

8. Ensure images are not corrupted by opening them individually.

9. Select the Correct Folder
   When setting up the slideshow:

10. Go to Settings > Personalization > Background.

11. Under “Personalize your background,” choose “Slideshow.”
12. Click on “Browse” and select the folder containing your images.

13. Make sure the folder contains images and not subfolders.

14. Restart Windows Explorer
    Sometimes a simple refresh helps:

15. Press Ctrl + Shift + Esc to open the Task Manager.

16. Find “Windows Explorer” in the list.

17. Right-click and select “Restart.”

18. Clear and Reset Display Cache
    Clearing thumbnail caches can resolve display glitches:

19. Open File Explorer and navigate to: `C:\Users\\AppData\Local\Microsoft\