Sudden color shift on LG C9, but only from PC to TV

Troubleshooting Sudden Color Variations on the LG C9 OLED TV via PC Connection

Experiencing unexpected display issues can be quite perplexing, especially when everything was functioning normally just days prior. Recently, a user reported a sudden change in color reproduction on their LG C9 OLED TV, specifically when connected to a PC, while other devices and screens appeared unaffected. This situation underscores the importance of understanding potential causes and effective troubleshooting strategies for color inconsistencies on high-end displays.

User Scenario Overview

The user owns a 77-inch LG C9 OLED TV, a renowned model known for its vibrant picture quality and durability, having accumulated over 20,000 hours of use without burn-in issues. The setup involves connecting a personal computer (PC) and a secondary, budget-friendly 1440p LCD monitor to the TV.

The problem arose suddenly after the TV was turned on one Saturday: the colors appeared noticeably washed out compared to previous observations. Notably, the color fidelity on the secondary LCD monitor remained intact, while the TV’s internal apps and other connected devices like a PlayStation 5 displayed normal colors. This indicates the issue may be isolated to the PC or the particular connection.

Initial Troubleshooting Steps

The user checked several aspects to diagnose the problem:

  • Picture Mode Settings: Confirmed the TV was set to ‘ISF Dark’ mode, maintaining consistent calibration.
  • Graphic Output Settings: Verified that Nvidia control panel settings were unchanged.
  • Hardware Checks: Tried different HDMI cables and alternate HDMI ports on the TV, but the issue persisted.

Despite these efforts, the color discrepancy remained. In an attempt to compensate, the user increased the digital vibrance setting within the Nvidia control panel from 50% to 65%. While this provided a temporary visual adjustment, it was an imperfect fix—altering the colors away from their accurate representation.

Visual Evidence and Observations

To illustrate the issue, the user provided comparison images (linked here) showing the same red-colored image displayed on both the OLED TV and the LCD monitor. The side-by-side images reveal a noticeable difference in color saturation and vibrancy, with the TV appearing washed out relative to the monitor.

Potential Causes and Considerations

Color inconsistencies like these can arise from various factors, including:

  • Software or Driver Updates: Changes or updates to graphics drivers can inadvertently alter color profiles or calibration

Share this content:

Leave a Reply

Your email address will not be published. Required fields are marked *