Troubleshooting Audio Dropout Issues When Casting from Windows 11 to LG WebOS TVs
Many users enjoy the convenience of casting their Windows 11 devices to smart TVs, facilitating seamless media sharing and presentations. However, encountering technical issues can hinder this experience. One common challenge faced by Windows users is audio discontinuity during casting sessions, especially when streaming to LG WebOS TVs. This article explores typical problems and provides actionable solutions to resolve audio dropouts when casting from Windows 11 to LG TVs.
Understanding the Scenario
Imagine a user successfully casting content from a Windows 11 Home laptop to two LG WebOS TVs recognized as “[LG] WebOS TV UP7560AUD.” Up until recently, audio streaming worked flawlessly. Suddenly, the user notices that selecting the TVs as the audio output—specifically the Digital Output—results in audio playing for approximately one second or two before abruptly cutting out.
Common Troubleshooting Steps
- Verify Network Stability and Connection
Casting relies heavily on a stable network connection. Ensure that both the Windows device and the LG TVs are connected to the same high-speed Wi-Fi network. Consider restarting your router to refresh network links and eliminate potential interference.
- Test Different Casting Modes
Windows offers various display modes such as Mirror, Extend, or Second Screen. Experiment with switching between these modes to determine if one provides a more stable audio connection. Sometimes, certain modes can affect how media streams are handled.
- Reboot and Reconnect Devices
Power cycling the devices can resolve temporary glitches. Restart your Windows laptop and the LG TVs. After rebooting, attempt to reconnect and cast again, ensuring to select the correct casting and audio options.
- Check for Software Version Discrepancies
Different LG TV models may run varying firmware versions. In this case, one TV has firmware version 03.53.15, and the other 03.52.60. The disparity can sometimes cause compatibility issues. Ensure both TVs are updated to the latest firmware available from LG’s support resources.
- Update Drivers and Windows
Make sure your Windows 11 system has all the latest updates, especially network and display drivers. Outdated drivers can lead to audio/video synchronization issues during casting.
- Adjust Audio Output Settings
In Windows, navigate to Sound Settings and verify that the correct output device is selected. You might also try resetting the Windows sound settings or toggling the default communication device.
- Test Alternative Connection Methods
If casting through Miracast or
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