Unable to log into reddit app – it sends my username as something else (unknown to me) in email

Troubleshooting Reddit App Login Issues: When the Email Link Shows an Unknown Username

Encountering login difficulties across different platforms can be frustrating, especially when the problem appears inconsistently. A common scenario involves being able to log into Reddit via a web browser but facing challenges when attempting to access the platform through its mobile app. One particularly perplexing issue arises when the email-based login process greets you with an unfamiliar username that does not correspond to your account, leading to verification failures.

Understanding the Problem

In this situation, the user reports seamless access via their desktop browser—even with two-factor authentication (TOTP)—but encounters an “invalid username and/or password” error when attempting to log in through the Android application. Reddit offers an alternative login method: sending a unique email link that, when clicked, should authenticate you directly. While this email is received successfully at the correct address, the greeting within the email mentions an entirely different username—an account that the user does not recognize.

Key details include:

The user’s registered username: foo
Registered email address: [email protected]
Email link receipt at [email protected]
The email greeting refers to an unrelated username: bar
Clicking the link results in verification errors or “something went wrong” messages
No account aliases or multiple accounts are involved

Potential Causes and Resolution Strategies

Account Confusion or Multiple Accounts
Verify that the email address is associated with a single Reddit account. If multiple accounts exist, ensure you’re logging into the correct one.
Cached or Stored Credentials in the App
Clear cache and app data for the Reddit app to eliminate any stored or corrupted login data.
Try removing and reinstalling the app to restore default settings.
Email Link Generation Issue
There might be a mismatch or glitch in Reddit’s system generating the email link.
Check if the email link corresponds to the correct account by inspecting the URL (if possible) or contacting Reddit support.
Account Security or Hacked Account
If an unfamiliar username appears, consider the possibility of account compromise.
Log into Reddit via the browser, change passwords, and review account activity.
Technical Bugs or Backend Errors
Sometimes, such issues are temporary and related to server-side problems.
Check Reddit’s status page or community forums for similar reports.