Unable to unlock my Galaxy S24 – Correct PIN and Samsung Account not working

How to Troubleshoot and Resolve Unlock Issues on the Samsung Galaxy S24 Without Factory Reset

Facing difficulties unlocking your Samsung Galaxy S24 can be a stressful experience, especially when essential for your daily work and personal needs. If you’ve encountered problems entering your PIN after an update or reset, and traditional unlocking methods haven’t worked, this guide aims to provide you with comprehensive troubleshooting steps and solutions to help you regain access to your device without losing data.

Understanding the Issue
Several users have reported encountering similar problems following software updates or device resets. Common symptoms include:
– The device resetting unexpectedly, possibly due to overnight updates.
– The inability to unlock the device using the correct PIN, despite entering it correctly.
– Fingerprint and biometric options not working post-restart, prompting a manual PIN entry.
– Remote unlock attempts via Samsung’s Find My Device, Google Find My Device, or Smart Lock not succeeding.
– Restrictions caused by Two-Factor Authentication (2FA) on associated accounts.

Initial Steps to Try
1. Verify PIN Accuracy
Double-check that you’re entering the correct PIN, considering case sensitivity or accidental inputs. Sometimes, device resets can inadvertently change security settings or display language.

1. Attempt Multiple Unlocks Cautiously
   Be mindful of the device’s security measures. Multiple failed attempts may trigger timeouts or temporary lockouts, increasing wait times before further tries.

2. Use Remote Unlock Options

3. Samsung Find My Device: Attempt to unlock or reset your device remotely. Ensure your Samsung account credentials are correct and that 2FA settings aren’t blocking access.
4. Google Find My Device: Try to locate or ring your device, or enable the “Secure Device” feature if available.

5. Smart Lock: If you configured trusted locations, devices, or voices, try unlocking through these options.

6. Check Account Access and 2FA Settings
   Since 2FA is active, ensure you can access your Samsung and Google accounts via other devices. Sometimes, verification prompts can help unlock access or provide additional options.

Advanced Troubleshooting

• Reverting to a Previous Software Version
  In some cases, rolling back to a prior firmware may resolve issues stemming from an update. This process involves downloading the appropriate firmware and flashing it via official tools like Odin. However, it requires technical knowledge and can risk voiding warranty if not performed correctly.

• Enable Debugging Mode (if possible)
  Turning on developer options and USB debugging might facilitate