Troubleshooting Nvidia GPU Issues on Your Asus ROG Strix Laptop

If you’ve recently encountered an issue with your Asus ROG Strix GL553VW laptop, specifically concerning the disappearance of your Nvidia GeForce GTX 960M GPU from the device manager, you are not alone. While this situation can be frustrating, there are methods to approach the problem and potential solutions to explore.

Understanding the Problem

Many users experience difficulties when attempting to manage their graphics cards, especially if one mistakenly gets removed from the device manager. In this case, the dual GPU setup includes the Intel HD Graphics 530 as well as the dedicated Nvidia graphics card. However, after the Nvidia GPU was unintentionally removed, it no longer appears in the system, leading to a cessation of its functionality.

Steps Taken to Resolve the Issue

Here’s a summary of the efforts made to resolve the situation:

1. Manual Installation of Drivers: After extracting Nvidia drivers manually, attempts were made to install them only to find that the GPU remained unrecognized by the installer.

2. Using Display Driver Uninstaller (DDU): A thorough cleanup using DDU in safe mode was conducted, followed by reinstalling the drivers. Unfortunately, the installer still did not detect the Nvidia GPU.

3. Resetting Windows 10: As a last resort, the decision was made to reset Windows 10, in hopes of restoring the GPU’s visibility.

4. BIOS Battery Reseating: Another step included removing and reinserting the BIOS battery, a common troubleshooting technique, but it did not yield results.

Realizing the Underlying Issue

After attempting various software fixes without success, it became evident that the issue may be hardware-related. The likely culprit appears to be faulty soldering from the manufacturer, particularly as the laptop is second-hand and no longer covered by warranty.

Next Steps for Resolution

Given the situation, pursuing a professional repair may be the most prudent course of action. While it is unfortunate to face issues beyond software troubleshooting, investing in a reputable repair service can potentially restore the functionality of your device.

Conclusion

In conclusion, while dealing with GPU recognition issues can be a challenging experience, particularly when they stem from hardware defects, understanding the signs and seeking proper solutions is essential. If you find yourself in a similar predicament, do not hesitate to seek professional assistance, as sometimes expertise is the quickest route to resolution. Thank you to the community members who offered help and