“We’ve got an update for you” popup is stuck on my screen with no way to click off.

Resolving the “We’ve Got an Update for You” Popup Stuck on Screen in Windows 11

Encountering a persistent update notification on your Windows 11 PC can be frustrating, especially when it hampers your workflow. If you find yourself facing a situation where the “We’ve Got an Update for You” popup becomes unresponsive— with blank buttons and no way to dismiss it— this guide will walk you through effective troubleshooting steps to resolve the issue without having to restart your computer.

Understanding the Issue

In such scenarios, the notification window may become frozen or unresponsive, making it impossible to interact with it. Common symptoms include:
– The popup overlay is visible on the main monitor.
– Buttons within the window are blank or unclickable.
– Attempts to click outside the window produce error sounds.
– The second monitor remains unaffected and functional.
– The system’s keyboard input works normally, aside from interactions with the frozen window.

Potential Causes
– Stuck Windows Update prompt due to incomplete or failed installation.
– UI glitches or software conflicts causing modal windows to freeze.
– Graphics or display driver issues leading to rendering problems.
– Background processes interfering with the update notification.

Troubleshooting Steps

1. Use Keyboard Navigation
   While the window is unresponsive to mouse clicks, you can attempt to navigate using your keyboard:
2. Press Tab repeatedly to cycle through focusable elements.
3. Use the Enter key to select buttons or dismiss options.

4. Check if the “Cancel” or “Close” buttons become accessible this way.

5. Attempt to Close the Window Using Keyboard

6. Press Alt + F4 to close the active window.
7. If multiple windows are open, repeat this command until the update notification disappears.

8. If Alt + F4 does not work, proceed to other methods.

9. Restart Windows Explorer
   Sometimes, restarting the Windows Explorer process will refresh the desktop environment, removing frozen dialogs:

10. Press Ctrl + Shift + Esc to open the Task Manager.
11. Locate “Windows Explorer” in the list.

12. Right-click on it and select “Restart.”
    This process will briefly make your taskbar and desktop icons disappear and reappear, hopefully removing the stuck popup.

13. Use the Keyboard Shortcut to Close Specific Processes
    If the notification is tied to a specific process:

14. Open Task Manager (Ctrl + Shift + Esc).
15. Find processes related to Windows Update (e.g., svchost.exe with update services,