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Title: Dealing with Account Compromises: A Frustrating Experience

In an increasingly digital world, the repercussions of online security breaches can be profoundly unsettling. Recently, I encountered a distressing scenario when I discovered that several of my accounts—Microsoft, EA, Epic Games, Instagram, Twitter, Ubisoft, and LinkedIn—had been compromised. The situation escalated further when even more accounts fell victim, including a second EA account and my Supercell account.

Despite running a malware scan with Malwarebytes, which identified and removed eight items (two of which were confirmed malware), the issue persisted. To my dismay, I continued to find evidence of unauthorized access to my accounts. My Instagram, for instance, was automatically following strange accounts and posting inappropriate content and crypto scams. The whole experience has been not just frustrating but also an immense time drain as I attempt to regain control of my digital life.

Reaching out for support has proven to be a Herculean task. Each platform has its own customer service, but I found the responses to be inadequate. LinkedIn’s support system left much to be desired, frequently glitching and restricting my ability to navigate or address the problems. Instagram’s assistance was similarly unhelpful; their consistent recommendation to reset my password and enable two-factor authentication felt like a one-size-fits-all solution that did not address the root of the issue.

If you find yourself in a similar predicament, there are a few key steps you should consider:

Secure Your Accounts Immediately: Change your passwords and enable two-factor authentication (2FA) on all your accounts. This adds an extra layer of security and can help prevent further unauthorized access.
Scan Your Devices: Utilize reputable antivirus and anti-malware software to ensure your devices are clean. Malwarebytes is a good option, but consider running additional scans with other tools to ensure comprehensive coverage.
Stay Vigilant: Regularly monitor your accounts for unusual activity. Immediately report any suspicious behavior to the respective platform’s support teams.
Document Everything: Keep a record of your interactions with customer support for reference. It’s essential to have all details organized in case you need to escalate the issue further.
Stay Informed: Educate yourself on best practices for online security. Knowledge about potential vulnerabilities and scams can help you safeguard your accounts in the future.