When playing MH Wilds, my game got a BSOD with video dxgkrnl fatal error as a error code.

Troubleshooting Video dxgkrnl Fatal Error During Monster Hunter: Wilds Gameplay

Experiencing system crashes while gaming can be frustrating, especially when they occur unexpectedly and disrupt your experience. One common error that gamers have encountered is the “VIDEO_DXGKRNL_FATAL_ERROR,” which can cause either blue or black screens with the corresponding error message. If you’re facing similar issues while playing Monster Hunter: Wilds on your gaming laptop, this article aims to guide you through potential causes and solutions.

Understanding the Error

The VIDEO_DXGKRNL_FATAL_ERROR is a stop code indicating that your graphics driver or hardware has encountered a critical problem. When this error occurs, your system might display a blue screen (BSOD) or, in some cases, a black screen with the error message, causing gameplay to abruptly halt.

Common Symptoms & Observations

• Frequent crashes specifically during gaming sessions.
• Transition from blue screen errors to completely black screens with the same error message.
• No issues detected outside of gaming (e.g., no problems with diagnostics tools).
• The problem has worsened over time without recent changes to hardware or software.

Your System Specifications

• Graphics Card: NVIDIA RTX 4060 Laptop GPU
• Processor: Intel Core i5-12450H
• Memory: 16GB RAM

Troubleshooting Steps Taken

• Complete uninstallation and reinstallation of graphics drivers.
• Hardware diagnostics reports no issues.
• Used sfc /scannow to check for corrupt system files; found some corruption but no resolution.
• ran DirectX diagnostic tools with no evident problems.
• Collected dump files for further analysis.

Suggested Solutions to Resolve dxgkrnl Fatal Error

1. Update or Roll Back Graphics Drivers

2. Ensure you have the latest NVIDIA GPU drivers compatible with your RTX 4060. Download directly from the NVIDIA website.

3. Alternatively, if the issue started after a driver update, consider rolling back to a previous driver version that was stable for your system.

4. Check for Windows Updates

5. Keep your Windows OS up to date, as updates often include important fixes for system stability and driver compatibility.

6. Adjust Graphics Settings in Game

7. Lower in-game graphics settings such as resolution, texture quality, or disable features like ray tracing.

8. Test if lower settings improve stability during gameplay.

9. Perform a Clean Boot