Troubleshooting a “Your Connection is Not Private” Error on Ethernet
Hello Readers,
Today, I want to share a perplexing issue that I encountered while working as a tech support specialist for nearly three years. Despite my experience, I recently faced a challenge that left me scratching my head: an alarming message that displayed every time I attempted to browse the web on my Ethernet connection. The message read:
“Your connection is not private”
It continued with a warning about potential attacks aimed at stealing personal information such as passwords and credit card details. The accompanying error code was NET::ERR_CERT_COMMON_NAME_INVALID. This is not something to take lightly, and it prompted me to delve deep into troubleshooting this problem.
Troubleshooting Steps I Tried:
In my quest for a solution, I attempted several strategies:
- Date and Time Adjustment: Ensured that my system date and time were correctly set.
- Cache and Cookies Clearance: Cleared browser cache and cookies, and also tried accessing sites in incognito mode.
- Browser Variation: Tested the site across different web browsers.
- Network Resets: Conducted a Winsock reset and performed a DNS flush.
- Router Restart: Restarted the router and switched connection ports. Since I’m the only one using Ethernet, this seemed like a reasonable step.
- Manual IP and DNS Configuration: Set a static IP and DNS settings manually.
- Proxy Configuration Check: Verified the proxy settings to ensure none were inadvertently set.
- SSL State Reset: Cleared the SSL state in the browser settings.
- Network Driver Reinstallation: Uninstalled and then reinstalled my network drivers.
- Chrome Shortcut Modification: Tried adding “-ignore-certificate-errors” to my Chrome shortcut to bypass the error.
- Antivirus and Defender Settings: Made sure no antivirus software was interfering and even temporarily disabled Windows Defender.
My setup is fairly straightforward, with a direct Ethernet connection from my PC to the router. Here are my system specifications:
- Motherboard: Asus B450-F Gaming
- Processor: Ryzen 2700x
- Operating System: Windows 10 x64 version 1809
- Graphics Card: Gigabyte RTX 2080
Despite exhausting all these options, I continued to face the issue.
Final Solution:
After some further research and trial-and-error, I discovered that the solution lay in updating
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