Windows 11 and monitor not recognizing my soundbar as audio playback device…

Troubleshooting: Ensuring Your Windows 11 System Recognizes Your Soundbar as an Audio Playback Device

Introduction

Many users rely on external soundbars to enhance their audio experience, especially when using multiple devices such as monitors, gaming consoles, and smart TVs. However, encountering issues where your PC does not recognize the soundbar as an audio playback device can be frustrating. This guide will help you diagnose and resolve common connectivity and recognition issues in Windows 11, using an example setup involving LG monitors, a Q990C soundbar, and associated connections.

Understanding the Setup

In a typical configuration, your setup might involve:

• A LG 32GS95UV monitor connected via HDMI or DisplayPort
• An LG C3 TV connected via eARC to the soundbar
• A LG Q990C soundbar linked via eARC and HDMI
• A gaming console (e.g., PS5) utilizing the same sound system
• A Windows 11 PC with NVIDIA graphics and Realtek audio drivers

The core issue: After performing a system reset or Windows reinstallation, the soundbar no longer appears as an available audio output device on your PC, although it functions correctly when connected to your TV or gaming console.

Common Symptoms

• The soundbar is recognized automatically when connected to the TV via eARC and operates normally.
• The soundbar is detected and selectable on other devices (like your PlayStation 5).
• Windows 11 no longer displays the soundbar as an audio output option.
• Monitors previously recognized the soundbar as a playback device but now do not.

Troubleshooting Steps

1. Verify Physical Connections

2. Confirm that your HDMI cables are functioning correctly and securely connected.

3. Ensure that the monitor’s HDMI port used for sound output is configured for audio in the monitor settings.

4. Check that your soundbar’s input is correctly set to receive signals via eARC or HDMI.

5. Update Audio and Graphics Drivers

6. Audio Drivers: Revisit the Device Manager or the motherboard/laptop manufacturer’s website to download the latest Realtek or integrated audio drivers compatible with Windows 11.

7. Graphics Drivers: As NVIDIA drivers can influence audio over HDMI/DisplayPort, ensure your GPU drivers are current. Visit NVIDIA’s official site for the latest updates.

8. Configure Sound Settings in Windows

9. Right-click the volume icon in the taskbar and select “Sound settings.”

10. Under “Output,”