Windows 11 Office 365. Ctrl P defaults over which printer to use instead of the print button, causing slowdown and headache

Troubleshooting Printer Selection in Windows 11 and Office 365: Restoring Default Printing Workflow

If you’ve recently noticed a change in your printing process while using Windows 11 Pro and Office 365, you’re not alone. Many users have encountered an unexpected behavior where pressing Ctrl+P followed by Enter no longer sends documents directly to the default printer. Instead, pressing Enter opens the printer selection dropdown, leading to delays and potential printing errors.

Understanding the Issue

Traditionally, in applications like Microsoft Word and Excel, the keyboard shortcut Ctrl+P initiates the print dialog, and pressing Enter confirms the default print option, sending the document to the default printer. However, recent updates or configuration changes may alter this behavior, causing the Enter key to invoke the printer selection menu instead of executing the print command directly.

This change can be frustrating, especially for users accustomed to a streamlined printing process. The core issue appears to be related to default printer settings or recent system updates that have modified the way print commands are handled.

Potential Causes

  • Recent Windows 11 updates that impact printer handling.
  • Changes in Office 365 configurations or updates.
  • Default printer settings being altered or misconfigured.
  • User profile or printer driver issues.

Steps to Resolve the Issue

  1. Verify and Set Your Default Printer

  2. Open “Settings” via the Start menu.

  3. Navigate to Devices > Printers & scanners.
  4. Ensure your preferred printer is set as the default.
  5. If not, select your printer and click “Set as default.”

  6. Check Printer Preferences and Drivers

  7. Access your printer’s properties via the Devices & Printers menu.

  8. Update or reinstall printer drivers to ensure compatibility with Windows 11.
  9. Confirm that there are no special settings or prompts set that could interfere with standard print commands.

  10. Adjust Office 365 and Word Settings

  11. Within Word or Excel, go to File > Options.

  12. Navigate to the Advanced tab.
  13. Scroll to the Printing section and review any relevant options.
  14. Ensure no settings override the default print behavior.

  15. Test the Keyboard Shortcut

  16. After confirming your default printer and settings, test the printing process:

    • Select your document.
    • Press Ctrl+P.
    • When the dialog appears, press Enter.
  17. Observe whether the document prints directly to the default printer without prompting.

  18. Use the Print Dialog for Quick Access

If the issue persists, you can customize your workflow by using the Print dialog:
– Press Ctrl+P

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