XFX RX580 Not Showing Output in Windows but Operates Normally in Linux

Troubleshooting Display Issues with AMD RX580 XFX Graphics Card: Windows vs. Linux Performance

If you’ve recently acquired an AMD RX580 XFX graphics card and are experiencing display problems on Windows, yet it functions perfectly on Linux, you’re not alone. This issue can be perplexing, but understanding the underlying factors can help you resolve it efficiently.

Understanding the Situation

The RX580 XFX card in question was tested prior to installation, passing visual and functional checks on Windows 10 using benchmarking tools like FurMark and Unigine Heaven. Despite these positive tests, the card fails to display output after being installed in the PC, leaving the monitor blank. Interestingly, the integrated GPU (iGPU), also AMD-based, operates seamlessly with or without driver installation on Windows. Conversely, on Linux, both the discrete RX580 and the iGPU perform without issues, indicating that the hardware itself is likely functional.

Potential Causes and Troubleshooting Steps

Driver Compatibility and Installation
Driver Conflicts or Corruption: The primary suspect in Windows to display issues with AMD cards is often driver-related. Outdated, incompatible, or corrupted drivers can prevent proper GPU recognition or output.
Solution: Uninstall any existing graphics drivers completely using tools like AMD Cleanup Utility or DDU (Display Driver Uninstaller). Then, download and install the latest official drivers directly from AMD’s website, ensuring compatibility with your specific Windows version.
BIOS and Firmware Settings
Primary Display Output Settings: Ensure that your motherboard BIOS is configured to prioritize the PCIe slot connected to your RX580 as the primary display output.
Secure Boot and CSM Settings: Disable Secure Boot if enabled, as it can sometimes interfere with GPU initialization. Also, check if Compatibility Support Module (CSM) settings provide better legacy support.
Hardware Connections and Compatibility
Physical Installation: Double-check that the graphics card is securely seated in the PCIe slot, and the power connectors are properly attached.
Monitor and Cable Checks: Verify that the monitor and cable used are functioning correctly by testing with another device or connection.
Power Supply Adequacy
Confirm that your power supply provides sufficient wattage and stable power delivery for the RX580, especially under load.
Testing the Hardware
Alternate Systems: If possible, test the RX580 in a different system to rule out hardware faults.