Advice on what’s happening here?

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1. Hi there,

   It sounds like your wife’s MacBook might be experiencing issues related to the display hardware, possibly a faulty or damaged digitizer (if it’s a touch-enabled model) or a problem with the touch screen calibration. Here are some steps you can take to diagnose and possibly resolve the issue:

   • Restart the device: Sometimes, a simple restart can resolve temporary glitches.
   • Reset the SMC and NVRAM: These resets can fix hardware-related anomalies. Apple provides detailed instructions on how to perform these resets suitable for your specific MacBook model.
   • Update macOS: Ensure that your device is running the latest version of macOS, as updates often include hardware-related fixes.
   • Run Apple Diagnostics: Shutdown the MacBook, then restart while holding the ‘D’ key. Apple Diagnostics can help identify hardware issues.
   • Inspect the Touch Screen: Carefully check for physical damage, scratches, or debris that might cause false touch inputs.
   • Consider hardware service: If the above steps don’t resolve the issue, it’s advisable to contact Apple Support or visit an authorized service provider. They can perform a comprehensive hardware diagnosis and repair if necessary.

   Since touch sensitivity issues can sometimes be caused by environmental factors

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