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1. Hi there,

   Welcome to the support community. Experiencing account access issues after formatting your PC can be quite challenging. Here are some steps you can try to regain access to your Microsoft account:

   • Verify Your Contact Information: Ensure that your mobile number and alternate email address are up-to-date in your Microsoft account recovery options. You can do this through the Microsoft Security Settings page.
   • Use the Account Recovery Form: Visit the Microsoft Account Recovery form to initiate a manual recovery process. Provide as much information as possible to verify your identity.
   • Check Your Mobile Carrier: Sometimes SMS verification codes are delayed or blocked by your mobile carrier. Confirm there are no issues with receiving SMS from Microsoft.
   • Wait for Account Unblock: If your account is temporarily blocked, it might be automatically lifted after a certain time. During this period, avoid multiple recovery attempts to prevent prolonging the lock.
   • Secure Your Account: Once you’re able to access your account, review recent activity and update your security settings to prevent future issues.

   If

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