I can only use 83 GB out of 960 GB, WHY!?

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Why Can’t I Access The Full 960 GB of My Kingston SSD?

Have you ever encountered the frustrating issue of an SSD that reports a capacity that seemingly doesn’t translate into usable space? This is the dilemma faced by many users, including myself, as I grapple with a Kingston 960 GB SSD that allows me to access only a mere 83 GB.

Upon checking the specifications, my SSD indicates a total capacity of 937 GB. However, once I exceed the 83 GB usage threshold, the drive’s activity spikes to 100%, while the read/write capabilities flatline at 0%. As a result, the drive becomes unresponsive, making it impossible to utilize the remaining storage.

To tackle this issue, I took several troubleshooting steps:

  1. Drive Diagnostics: I thoroughly examined the entire drive sector for errors and inconsistencies. My findings revealed no problems.

  2. Formatting Options: I attempted formatting the drive multiple times, alternating between NTFS and FAT32 file systems and switching between MBR and GPT partition styles. Despite these efforts, the problem persisted.

  3. Firmware Updates: I ensured that the firmware of my Kingston SSD was up to date, hoping it would resolve any underlying issues.

Despite utilizing various diagnostic tools, all tests reported the full 937 GB capacity without revealing any errors. This leaves me in a perplexing situation—how can I unlock the remaining 854 GB of storage?

I’m reaching out to the community for assistance. If you have experienced a similar issue or have any insights into potential solutions, I would greatly appreciate your guidance. Your expertise could help me (and others in a similar position) make full use of our SSDs and overcome this frustrating challenge.

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One Comment

  1. It sounds like you’re experiencing an issue related to partitioning or the drive’s formatting. When a drive only shows a small portion of its capacity as usable, it often indicates that the remaining space is unallocated or not formatted correctly.

    Here are some steps you can take to troubleshoot and potentially resolve this issue:

    • Check Disk Management: On Windows, open Disk Management by right-clicking on the Start button and selecting Disk Management. Look for your Kingston SSD and see if there is unallocated space. If so, you can right-click on the existing partition and choose Extend Volume to incorporate the unallocated space.
    • Reinitialize or Reformat: Before proceeding, back up any important data. You can delete existing partitions on the drive and create a new, full partition during the reformat process, ensuring the entire drive capacity is recognized and usable.
    • Use Diskpart Utility: You can also use the built-in command-line tool diskpart to clean and re-partition the drive. Be cautious, as this will erase all data:
      • diskpart
list disk
select disk # (replace # with your SSD's number)
clean
convert gpt (or mbr, depending on your preference)
create partition primary
format fs=ntfs
    Reply

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