Installed a fresh SSD, configured a new operating system, and removed the old OS files. Everything operated smoothly for three days, but today, the PC unexpectedly refuses to start. What’s the cause?

Troubleshooting a Sudden Boot Failure with a New SSD: My Experience

Recently, I upgraded my system by installing a new SSD and setting up a fresh operating system. Initially, everything functioned perfectly for three days. However, without any warning, my PC failed to boot, displaying the error message: “Required device not found.”

8gAbgPJ Installed a fresh SSD, configured a new operating system, and removed the old OS files. Everything operated smoothly for three days, but today, the PC unexpectedly refuses to start. What's the cause?

After this incident, I found myself unable to access recovery mode or to make any progress in booting up the system. I booted from a recovery media and attempted to investigate the issue using the Command Prompt and Diskpart. Strangely, while the SSD appeared to be online, the partitions themselves were offline. This was puzzling.

Given the urgency of the situation and the limited amount of data on the drive, I chose to take the drastic step of cleaning the SSD. I reformatted it to the GPT structure and reinstalled Windows from scratch.

System Details:

  • Device: Dell G3 3579
  • SSD: WD NVMe M.2 SSD

Seeking Answers

I’m very much interested in understanding the causes behind this unexpected boot failure. What could have triggered this series of events? Why were the partitions offline even though Diskpart recognized the disk as online? Any insights into this situation would be greatly appreciated, as I want to prevent a recurrence in the future. Thank you!

Update:

Upon further examination, it seems that the current consensus is that the SSD might have become disconnected for some reason, leading to the partitions being dismounted and rendered offline. I plan to keep this post updated with any additional findings or developments regarding the issue. Stay tuned for more information!

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One Comment

  1. Thank you for sharing a detailed account of your experience. Based on the symptoms you’ve described—particularly the “Required device not found” error and the offline status of your SSD partitions—there are several potential causes and troubleshooting steps to consider:

    • Hardware Connection Check: Since you’ve observed that the SSD might have become disconnected, physically inspecting the NVMe M.2 SSD to ensure it is properly seated is critical. Power down the system, open the case, and carefully reseat the SSD to confirm a secure connection.
    • BIOS/UEFI Settings: Verify that your BIOS/UEFI recognizes the SSD correctly. Check that the drive appears in the storage or boot menu and that the storage mode (NVMe, AHCI) is appropriately configured. Also, ensure that Secure Boot and CSM are set according to your OS installation requirements.
    • Drive Health and Firmware: Since the drive was working for several days, consider running diagnostic tools from the manufacturer (Western Digital offers WD SSD Dashboard) to assess drive health and firmware status. Firmware updates can sometimes resolve compatibility or stability issues.
    • Partition and Boot Configuration: When booting from recovery media, use Diskpart or Disk Management to confirm that partitions are correctly formatted and marked as active. If partitions are offline

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