Seeking Help: Recovering Files from the .KOOM Ransomware Infection

Hello readers,

Today, I need to share an urgent and distressing situation. As someone who predominantly engages with the arts rather than technology, I’ve found myself grappling with a severe ransomware issue on my laptop that has rendered many of my important documents and images inaccessible.

It appears that the trouble began after opening a dubious email. Unfortunately, this led to my device being compromised by the .KOOM virus, which subsequently encrypted a large portion of my files. Although I managed to remove the malicious software using tools such as Grindinsoft and IObit Malware Fighter, the damage is done: my files remain locked and beyond reach.

In my quest for a solution, I have diligently sifting through countless online forums and video tutorials. I even explored decryption possibilities with tools like Emsisoft Decrypter and other resources related to stop.djv, but it seems that the ransomware variant I’m dealing with is relatively new, and available solutions are sadly lacking. I also attempted to use tools like Shadow Explorer and EaseUS, but to no avail.

Is There Hope for File Recovery?

I’m reaching out to gather any insights or recommendations from the community. If anyone has dealt with a similar incident or possesses any useful information on recovering data from the .KOOM virus, please share your wisdom.

Important Note

Before I proceed with reinstalling Windows—which seems inevitable—I wanted to bring attention to the ransom note I found in the affected folders. This might help others avoid making the same mistakes I did:

ATTENTION!

Don’t worry, you can regain access to all your files!

All your important files, including pictures, documents, and databases, have been encrypted using a powerful encryption method and a unique key.

The only way to recover your files is to purchase a decryption tool and the unique key specific to your situation.

This software is capable of decrypting all your locked files.

What guarantees do you have?

You may send a sample encrypted file from your device, and we will decrypt it for free—please note, this offer includes only one file, which must not contain sensitive information.

For a demonstration, you can view the decryption tool overview here: Demo Link

The cost for the private key and decryption software is $980, but there’s a 50% discount available