Troubleshooting Black Screen Issues on Your PC: A User’s Experience

Experiencing unexpected black screens on your PC can be frustrating, especially when they occur during critical moments, such as when launching or exiting a game or application. Recently, I encountered a perplexing issue where my computer would randomly black screen, despite the audio continuing to play in the background.

The Symptoms

The black screen phenomenon typically follows the opening or closing of a game or program. While the images disappeared, the sound remained, which indicates that the PC itself was still functioning, but something went awry with the display. On rare occasions, I’ve encountered a bizarre visual glitch, the details of which I’ve unfortunately forgotten, but it is an unusual occurrence that further complicates the issue.

My Setup

To give you a clearer picture of my hardware setup, my PC is powered by an AMD Ryzen 7 9700X 8-core processor and 32 GB of RAM. The graphics are handled by an NVIDIA GeForce RTX 4080 Super. Although I can’t recall my motherboard details or the exact power supply model at the moment, I can confirm that the power supply is Gold certified, ensuring efficiency and reliability.

Steps Taken So Far

In my quest to resolve this issue, I have made sure to update my graphics drivers to the latest version available and even performed a clean installation of the software. Despite these efforts, the problematic black screens persist.

Moving Forward

If you’re also dealing with similar screen issues, consider checking your graphics card drivers and performing a clean install if necessary. Additionally, it may be beneficial to review your system’s power supply specifications, especially concerning its capabilities to support high-performance hardware like the NVIDIA 4080 Super.

As I continue to troubleshoot this issue, I’ll document my progress and any successful resolutions I find. If you have experienced similar problems and found effective solutions, I would love to hear about them in the comments below! Your insights could greatly help others facing the same frustrating challenges.

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One Comment

  1. Hi there,

    Black screen issues can be quite frustrating, especially when they occur intermittently. Based on your description, here are some troubleshooting steps you can consider:

    • Check Your Power Supply: Since you’re using a high-end GPU like the NVIDIA GeForce RTX 4080 Super, ensure that your power supply unit (PSU) has sufficient wattage and the right power connectors. Even though your PSU is Gold certified, verify that it can handle the GPU’s power demands during full load.
    • Monitor Temperatures: Overheating can cause GPU or other hardware to behave unexpectedly. Use tools like HWMonitor or MSI Afterburner to track your CPU and GPU temperatures to ensure they stay within safe ranges.
    • Test with Different Drivers: Sometimes, even the latest drivers might cause issues. You could try rolling back to a previous stable driver version or use a driver cleaner utility to completely remove existing drivers before reinstalling them.
    • Check Display Connection and Hardware: Ensure your monitor connections are secure. If possible, try a different cable or monitor to rule out display hardware issues.
    • Update System BIOS and Chipset Drivers: Outdated BIOS or chipset drivers can cause compatibility issues. Check your motherboard manufacturer’s website for any updates.
    • Review Event Viewer Logs:

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