Picked this 2019 15 inch pro up for $100. Will not turn on. What should I try to do to fix it? It has AppleCare+

Troubleshooting a Non-Functional 2019 MacBook Pro: What You Need to Know

I recently acquired a 2019 15-inch MacBook Pro for just $100, but unfortunately, it won’t power on. Given that it comes with AppleCare+, I’m eager to explore potential solutions before deciding on my next steps.

If you find yourself in a similar situation, here are some troubleshooting tips to consider:

  1. Check the Power Connection: Start by ensuring that the MacBook is properly connected to a power source. Use an original Apple charger and verify that the outlet is functional.

  2. Inspect for Signs of Life: Look for any indications that the device is powering up. Listen for sounds from the fans or hard drive, or observe if the keyboard backlighting activates.

  3. Perform a Force Restart: Sometimes, a simple reset can do wonders. Press and hold the power button for about 10 seconds, then release it and attempt to turn the device on again.

  4. Reset the SMC: The System Management Controller (SMC) controls various hardware functions. To reset it, shut down the MacBook, then press and hold the Shift, Control, Option, and power keys simultaneously for 10 seconds before releasing them and trying to power it on again.

  5. Check the Display: If the MacBook appears to be on (you can hear sounds or see lights), the issue might be with the display. Shine a flashlight on the screen to check for faint images.

  6. Utilize AppleCare+: Since the device is covered by AppleCare+, consider taking it to your nearest Apple Store or authorized service provider. They can diagnose the problem and guide you through potential repairs or replacements.

These steps can help diagnose the issue with your non-operational MacBook Pro. Whether you manage to fix it or decide to take advantage of the AppleCare+ coverage, exploring these options can ease the process and hopefully lead you to a solution.

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One Comment

  1. Hello,

    It sounds like you’ve already covered many essential troubleshooting steps. If your MacBook Pro still won’t turn on after trying the basics, here are a few additional suggestions:

    • Check the Battery Status: If the battery is completely drained, the device may not power on. If you have access to another charger or power source, try charging the MacBook for at least 30 minutes before attempting to turn it on again.
    • Try a Different Power Adapter and Cable: Sometimes, issues stem from faulty charging equipment. Use a known-good Apple charger compatible with your model.
    • Inspect for Physical Damage: Look for any signs of liquid exposure, swelling, or damage to the ports that could prevent proper power delivery.
    • Boot into Recovery Mode: Connect your MacBook to power, then attempt to boot into macOS Recovery by holding Command (⌘) + R during startup. If successful, you can check the disk using Disk Utility or reinstall macOS if needed.
    • Consult Apple Support: Since your device is under AppleCare+, I recommend scheduling an appointment with Genius Bar or authorized service providers for a thorough hardware diagnosis. They have specialized tools to identify underlying hardware issues that might not be apparent through basic troubleshooting.

    Remember, handling internal hardware checks or repairs should

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