Reviving a Dell Precision 7510: Troubleshooting a Stubborn Device

After nearly two years of using my Dell Precision 7510, I finally decided to breathe new life into the device. However, upon attempting to power it up, I was met with an unexpected challenge: the laptop appeared to be completely non-functional. Upon pressing the power button, the device briefly illuminated for approximately 20 seconds, but then fell silent, showing no further signs of activity.

Despite my confidence in handling tech issues, this situation has left me perplexed. Over the past few days, I have undertaken various troubleshooting measures, which included:

  • Replacing the CMOS battery to ensure proper time and settings retention.
  • Swapping out the NVMe drive for a spare unit to rule out storage-related issues.
  • Charging the device overnight to eliminate low battery power as a factor.
  • Testing it on mains power as well as with the battery to see if either source would yield better results.
  • Using a docking station to check if the charging port was at fault.
  • Trying a different mains adapter to ensure the original adapter wasn’t the problem.
  • Performing a power reset by removing the battery, disconnecting the power source, and holding down the power button for 60 seconds.
  • Replacing the motherboard, taking this drastic step in hopes of a resolution.

The motherboard swap did introduce a slight change: while the previous symptom was a quick flash on battery and a longer pause on mains power, it now displays the opposite behavior—running for 15 to 20 seconds on battery but showing no response when connected to mains power.

Despite my familiarity with hardware, the current predicament has left me searching for answers. If anyone has experience or advice on this matter, your insights would be greatly appreciated. Let’s see if we can solve this mystery together and perhaps give this Dell Precision 7510 a second chance.

Share this content:

One Comment

  1. Hello, thank you for sharing your detailed troubleshooting steps. Based on your description, it seems like the issue might be related to power delivery or the motherboard connections, especially considering the changes observed after the motherboard swap.

    Here are some additional suggestions you might consider:

    • Check the BIOS/UEFI firmware: Even after a motherboard replacement, ensure that the BIOS is updated to the latest version. Sometimes, firmware inconsistencies can cause power or hardware recognition issues.
    • Inspect power connections: Verify that all internal power cables, especially those connected to the motherboard and battery, are securely seated and undamaged.
    • Test with minimal hardware setup: Remove all peripherals, RAM modules (leave one if applicable), and disconnect any non-essential components to see if the system posts or shows signs of activity.
    • Perform a motherboard external inspection: Check for visible signs of damage, corrosion, or swollen capacitors on the new motherboard.
    • Use diagnostics tools: If available, connect a POST card or use Dell’s onboard diagnostics to help pinpoint hardware failures.

    If the system still shows inconsistent behavior after these steps, it might be worth testing with a different, known-good power adapter or further examining the power circuit on the motherboard. Given that the device runs for a few seconds on battery but not on

Leave a Reply to [email protected] Cancel reply

Your email address will not be published. Required fields are marked *