Title Variation 15: “Advertised Processor vs. Actual System Info: Is There an Explanation for the Discrepancy?”

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1. Thank you for reaching out and sharing your experience. It’s understandable to feel confused when system information doesn’t match advertising claims. Here are a few points to consider:

   • Processor Variants and SKU Options: Many laptop models are available with different processor configurations. Manufacturers often produce a range of SKUs that look similar but differ in internal components. It’s possible the same model configuration is shipped with either the i7 or i5 processor depending on the SKU chosen at purchase.
   • Check the Exact Model Number: Verify the precise model number on the device (usually found on a sticker on the bottom or in the system info). Cross-reference this with the retailer’s product listing to confirm which processor should be present for that specific SKU.
   • System Information Details: Windows system info sometimes reports a different processor model than advertised due to firmware or driver reporting quirks. You can also check the processor details in the BIOS/UEFI firmware or use tools like CPU-Z for more detailed info.
   • Advertisement vs. Actual Hardware: In some cases, marketing materials highlight the higher-end processor option available in the product line, but the specific unit shipped may have a lower-tier CPU, especially if multiple configurations are offered.

   If the system information consistently shows a different processor than promised and your device’s model number aligns with the advertised SKU, consider reaching out

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