Troubleshooting Your Nvidia GPU Issues: A Personal Journey

Have you ever encountered a frustrating situation where your graphics card seemingly disappears from your device manager? If so, you’re not alone. I recently faced this challenge with my Asus ROG Strix GL553VW, which comes equipped with both the Intel HD Graphics 530 and the Nvidia GeForce GTX 960M. Unfortunately, in a moment of confusion, I accidentally removed the Nvidia GPU, and it has not reappeared despite various troubleshooting efforts.

After several attempts to resolve the issue, I would like to share my experiences and the steps I took in hopes that it might assist others facing similar challenges.

My Approach to the Problem

Initially, I tried several standard troubleshooting techniques:

  1. Manual Driver Installation: I unzipped the Nvidia drivers and attempted to install them manually, hoping that a direct approach would bypass any potential recognition issues.

  2. Display Driver Uninstaller (DDU): I executed DDU in safe mode, followed by a fresh driver installation, but the installer didn’t recognize my GPU at all.

  3. Windows 10 Reset: In search of a more drastic solution, I opted to reset my Windows 10 system, hoping it would restore any lost functionality.

  4. BIOS Battery Reseating: To eliminate any potential conflicts there, I reseated the BIOS battery.

Unfortunately, despite these efforts, my GPU remained elusive. After countless reboots and attempts to force recognition of the hardware, I began to suspect that the issue might extend beyond software.

The Realization

After extensive troubleshooting, I concluded that the root of the problem is likely hardware-related. A poor soldering job during manufacturing seems to be at play. Being a second-hand laptop that has exceeded its manufacturer’s warranty period, the next logical step appears to be seeking professional repair services.

While it’s disappointing, this journey has highlighted the importance of recognizing when to seek professional help rather than attempting to remedy complex hardware issues independently.

Conclusion

Although my situation remains unresolved for now, I am grateful for the support I received from the community. If you find yourself in a similar predicament, remember to explore both software and hardware possibilities. Sometimes, professional intervention is the best course of action.

Thank you for taking the time to read about my experience. If you have any insights or similar experiences to share, I’d love to hear them!

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One Comment

  1. Hi, thank you for sharing your detailed experience. Removing a GPU from Device Manager can sometimes be caused by driver or hardware issues, and it’s good that you’ve already tried many troubleshooting steps like reinstalling drivers and using DDU. Since the GPU no longer appears in Device Manager and software solutions haven’t helped, it’s likely a hardware problem, especially considering your suspicion about soldering issues.

    In the meantime, here are a few additional suggestions you might consider:

    • Check BIOS/UEFI Settings: Reboot your system and enter the BIOS/UEFI settings to see if the GPU is detected there. Sometimes, enabling or resetting default settings can help the system recognize hardware components.
    • External GPU Testing: If possible, connect your laptop to an external monitor and see if the discrete GPU shows up or can be utilized via external connections (like a Thunderbolt port, if available). This can help determine if the GPU is functional at a hardware level.
    • Hardware Inspection: Since you suspect soldering issues, consulting a professional repair technician for a thorough hardware check or re-soldering might be the best route. This could potentially restore the GPU if the hardware is physically intact but not recognized due to a connection problem.
    • Device Manufacturer Support: If your laptop is still under warranty, reaching out to Asus support might be

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